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This company offers services in basement finishing, bathroom remodeling, wet basement waterproofing, foundation repair for bowed & cracked basement walls and sinking/settling foundations, flood clean-up, crawl space vapor barriers, (encapsulation), mold prevention and clean-up, dehumidification, whole house generators and attic insulation.
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A BBB Accredited Business since
BBB has determined that The Basement Doctor meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for The Basement Doctor include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||5|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||33|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
Phone Number: (614) 645-7433
Business ManagementMr. Tom Johnston, President & General Manager Ms. Patricia Clemens, Licensee Brand Development Mr. Ron Greenbaum, Principal Eric Shepard, Customer Engagement & Quality Assurance Manager Mr. Mike Stiers, Marketing Director / Brand Development
Waterproofing Contractors Basement Waterproofing Wheel Chair Lifts & Ramps Basement - Remodeling Bathroom Remodeling Windows & Doors - Installation & Service Contractor - Crawl Space Generators Mold & Mildew Remediation Kitchen & Bath - Design & Remodeling Basement - Contractors Basement - Finishing Drainage Contractors Sump Pump Contractors Foundation Contractors Contractor - Insulation Contractor - Spray Foam Insulation
Service AreaCentral and SE Ohio
Alternate Business NamesBarrier Free Remodeling J & D Basement Systems
Wet basement waterproofing, crawl space encapsulation, foundation repair, mold prevention and clean up, spray foam insulation, drainage solutions and basement finishing.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview