BBB Business Review
BBB Accredited Business since
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Pure H20, Inc., doing business as Rainsoft of Greater Columbus, is an independent distributor and dealer of Rainsoft water treatment products and services. RainSoft is a division of Aquion Partners L.P., headquartered in Elk Grove Village, IL, which is affiliated with approximately 300 dealers worldwide. There are separate BBB reliability reports on other Rainsoft dealers and the company's corporate offices. All BBB reports are available at www.bbb.org
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A BBB Accredited Business since
BBB has determined that Rainsoft of Greater Columbus meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Rainsoft of Greater Columbus include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementSarah Mazer, President
Water Soft & Conditioning Equipment Service & Supplies Water Treatment Equipment,Service & Supplies Air Purifying & Cleaning Systems & Equipment Water Filtration & Purification Equipment
Hours of Operation
|M||:||7:30 AM - 8:00 PM|
|T||:||7:30 AM - 8:00 PM|
|W||:||7:30 AM - 8:00 PM|
|Th||:||7:30 AM - 8:00 PM|
|F||:||7:30 AM - 3:00 PM|
|S||:||9:00 AM - 1:00 PM|
Method(s) of PaymentAll Major Credit Cards
Personal, Business & Cashiers Check
Refund and Exchange PolicyRainSoft of Greater Columbus offers a thirty (30) day Assurance Guarantee on all of our products.
Alternate Business NamesPure H2O, Inc.
RainSoft of Greater Columbus provides water and air purification equipment to homes throughout central Ohio.