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This business is not BBB accredited.

Water's Edge

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Phone: (614) 438-2665 View Additional Phone Numbers 851 N Pearl St, Columbus, OH 43215

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Water's Edge include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Water's Edge include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Additional Complaint Information

As of April 26, 2012 consumers have told BBB they've spent $52,120.00 with this business. Consumers are advised that Ohio's Home Solicitation Sales Act (1973) ORC § 1345.21, 1345.22, 1345.23, 1345.24, 1345.25, 1345.26, 1345.27, 1345.28 *Gives consumers three days to cancel any transaction of $25 or more that occurs at a location outside the seller's regular place of business, such as the consumer's home, a fair booth or a hotel meeting room. *Requires sellers to give consumers written notice of their right to cancel. *Prohibits sellers from beginning any service or selling any loan agreement during the three-day "cooling off" period. *Requires sellers to refund consumers within 10 days if they cancel the contract.

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Water's Edge
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 30, 2011
Business Management
Mr. Larry Foster, Sales Manager Mr. T. J. Hughes, Sales Manager, Columbus OH Mr. Larry Kemp Mr. Robert Rogers
Contact Information
Principal: Mr. Larry Foster, Sales Manager
Business Category

Water Filtration & Purification Equipment Water Softening & Conditioning Equipment Service & Supplies

Alternate Business Names
D.C. Water Solutions Natural Flow Water Solutions Water Pro
Business Management

Mr. Larry Foster was previously the owner of Advanced Environmental. The BBB of Louisville, KY maintains a Review on Advanced Environmental at this link: http://www.bbb.org/KY/business-reviews/environmental-and-ecological-services/advanced-environmental-in-louisville-ky-159129879/ Mr. Larry Foster and Robert Rogers were formerly partners doing business as DC Water Solutions. The BBB of Charlotte NC maintains a review on them at this link: http://www.bbb.org/charlotte/business-reviews/water-filtration-and-purification-equipment/dc-water-solution-in-charlotte-nc-272117#

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.