In 21 Counties in Central Ohio
Better Business Bureau
Start Business Review
BBB Reliability Report for

J D Byrider


A BBB Accredited business since 01/22/2008.

BBB Rating B-



Ratings ExplanationEnd Business Review Header
BBB issues Reliability Reports on all businesses, whether or not they are BBB accredited. If a business is a BBB Accredited Business, it is stated in this report.

Find out more about J D Byrider:

Arrow BBB Accreditation
Arrow BBB Rating
Arrow Business Contact and Profile
Arrow Products and Services
Arrow Business Management
Arrow Additional Locations and Phone Numbers
Arrow Licensing
Arrow Customer Complaint History
Arrow BBB Program Participation
Arrow Government Actions
Arrow Advertising Review
Arrow Industry Tips
Arrow BBB Copyright and Reporting Policy

Back to top

BBB Accreditation

J D Byrider has been a BBB Accredited business since January 2008. This means it supports BBB's services to the public and meets our BBB Accreditation standards.


Back to top

BBB Rating for J D Byrider

Based on BBB files, J D Byrider has a BBB Rating of B- on a scale from A+ to F.

Reasons for this rating include:
  • 25 complaints filed against business

Click here for an explanation of BBB Ratings


Back to top

Business Contact and Profile for J D Byrider

Name: J D Byrider
Phone: (888) 240-3595
Fax: (317) 249-3009
Address: All Central Ohio Locations
Columbus, OH 43215
Google Map
Website: www.jdbyrider.com
Original Business Start Date: February 1999
Local Start Date: September 2000
Principal: Matt Wulber, Natl Cons Affairs Opr Mgr
Customer Contact: Matt Wulber, Natl Cons Affairs Opr Mgr - (888) 240-3595
Email Address:
Type of Business: Used Car Dealerships, Consumer Finance Loan Companies
BBB Accreditation: J D Byrider is a BBB Accredited business.
Additional DBA Names: Byrider Sales of Indiana S, Inc.
J.D. Byrider Systems, Inc.

Back to top

Products and Services of J D Byrider

The scope of this BBB reliability report concerns JD Byrider locations in Central Ohio.

The company currently operates two dealerships in Central Ohio, one on Morse Road and one on Hamilton Road.

JD Byrider is a used car company headquartered in Carmel, Indiana, with approximately 131 company-owned and franchise dealerships nationwide.

Car Now Acceptance Company (CNAC) is the automobile financing company of JD Byrider and maintains business offices at car dealerships.

BBBs maintain separate reliability reports and processes complaints separately on JD Byrider and Car Now Acceptance Company operations.

BBB reports are available anytime online at www.bbb.org or by calling your BBB during regular office hours.


Back to top

Business Management

Additional company management personnel include:

Mr Jeff Bullock - Ohio Zone Manager

Back to top

Additional Locations and Phone Numbers

Additional Addresses
Multiple Addresses - click to show / hide
+ OH (2)
+ IN (1)
Additional Fax Numbers
Fax: (317) 249-3009


Back to top

Licensing for J D Byrider

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Dealer Licensing Section, Ohio BMV
1583 Alum Creek Dr
Columbus, OH 43209-2713
(614) 752-7500
http://bmv.ohio.gov/.../dealers.asp

BBB records show a license number of UD011318 for this company, issued by Dealer Licensing Section, Ohio BMV. Their web address is http://bmv.ohio.gov/dealer_licensing/dealers.asp. The expiration date of this license is March 31, 2011. 2886 S Hamilton Rd. .

Type: Used All Purpose Vehicle Dealer
Check License Status: http://bmv.ohio.gov/dealer_licensing/dealers.asp?UD011318

BBB records show a license number of UD011304 for this company, issued by Dealer Licensing Section, Ohio BMV. Their web address is http://bmv.ohio.gov/dealer_licensing/dealers.asp. The expiration date of this license is March 31, 2011. 2646 Morse Rd.

Type: Used All Purpose Vehicle Dealer
Check License Status: http://bmv.ohio.gov/dealer_licensing/dealers.asp?UD011304

Please note that governmental licensing information may not be current.


Back to top

Customer Complaint History for J D Byrider

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 25 complaints about J D Byrider in the last 36 months, our standard reporting period. Of the total of 25 complaints closed in 36 months, 9 were closed in the last year.

These complaints concerned :
1regarding Advertising Issues 
1regarding Billing or Collection Issues 
2regarding Customer Service Issues 
1regarding Guarantee or Warranty Issues 
2regarding Product Issues 
2regarding Refund or Exchange Issues 
11regarding Repair Issues 
2regarding Sales Practice Issues 
3regarding Service Issues 
 
These complaints were closed as:
4 Administratively Closed 
21 Resolved 


Back to top

BBB Program Participation

J D Byrider participates in the BBB Identification Program and has agreed to use special procedures including arbitration, if necessary, to resolve disputes.

Back to top

Government Actions

BBB has no information regarding government actions at this time.


Back to top

Advertising Review

BBB has no information regarding advertising review at this time.


Back to top

Industry Tips

Credit - BBB General Statement For All Debt, Credit TOBs

BBB industry tips are general in nature and are not based on our BBB file experience with this company.

Our BBB serving Central Ohio has general reference material on consumer credit and debt issues. This information is available upon request.


Back to top

BBB Copyright and Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Reliability Reports are provided solely to assist you in exercising your own best judgment. Information in this BBB Reliability Report is believed reliable, but not guaranteed as to accuracy.

BBB Reliability Reports generally cover a three-year reporting period. BBB Reliability Reports are subject to change at any time.

If you choose to do business with J D Byrider, please let them know that you contacted BBB for a BBB Reliability Report.

ID: 42001300
Report as of November 22, 2009 13:03
Copyright© 2009 Better Business Bureau


| More
J D Byrider
What is a BBB Accredited Business?
What are BBB Ratings?
Login