BBB Business Review

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This business is not BBB accredited.

Thrift Stores of Ohio, Inc.

Additional Locations

Phone: (614) 351-2900 Fax: (614) 351-2904 View Additional Phone Numbers 5714 Columbus Sq, Columbus, OH 43231

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This company offers resale and new clothing, shoes, accessories, household items, furniture, jewelry, bedding, toys & electronics.


According to information received by BBB on Feb. 19, 2015, from Chris Groves, Vice President of Operations, Thrift Stores of Ohio, Inc. dba Ohio Thrift:.

Kidney Services of Ohio, Inc. ("KSO") is a Georgia nonprofit corporation, authorized to conduct business in Ohio.

The status of KSO with the Ohio Secretary of State Office is due for renewal in 2019.

The address of KSO is at 5714 Columbus Square, Columbus, Ohio 43231; previous address was at 3900 Sullivant Ave., Columbus, Ohio 43228. KSO does not have presently a designated telephone number.  

KSO entered into an agreement with the National Kidney Foundation, Inc., a New York nonprofit corporation; this agreement was terminated as of June 30, 2011.

KSO conducted charitable solicitations for used household items in the State of Ohio, sold these donated items to Thrift Stores of Ohio, Inc., a for-profit corporation proceeds from these sales were donated to the National Kidney Foundation, Inc.

National Kidney Foundation, Inc., is a nationally charitable 501(c)(3)

KSO had agreements only with the National Kidney Foundation, Inc., previously National Kidney Foundation of Ohio, Inc. and Thrift Stores of Ohio, Inc.

The agreement with Thrift Stores of Ohio, Inc. was also terminated.

KSO did not have in the past and does not have at present any affiliation with National Kidney Services, Inc.

KSO presently does not conduct charitable solicitations in Ohio; however, its board of directors resolved to keep the entity active. 


BBB serving Central Ohio issues a separate report Kidney Services of Ohio

There are several kidney nonprofit organizations and/or businesses with BBB reports that may or may not be affiliated.

Other separate BBB reports involving kidney organizations include:

BBB in Cleveland, OH issues this report:   on Kidney Foundation of Ohio, Inc. 


BBB Wise Giving Alliance issues these reports:    on National Kidney Foundation.   on National Kidney Services    on American Kidney Services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • BBB does not have sufficient information to issue a rating on this business.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

1 Customer Review on Thrift Stores of Ohio, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 09, 2003 Business started: 01/01/1988 Business started locally: 01/01/1988 Business incorporated 12/21/1987 in OH
Type of Entity


Business Management
Mr. Chris Groves, Vice President of Operations
Contact Information
Customer Contact: Mr. Chris Groves, Vice President of Operations
Business Category

Thrift Shops Womens Apparel - Retail Clothing - Retail Antiques - Dealers Boys Clothing & Furnishings - Retail Childrens & Infants Wear - Retail Collectibles Mens Clothing & Furnishings - Retail

Method(s) of Payment
We accept Cash, Visa, Master Card, and Discover.
Refund and Exchange Policy
No returns. No refunds. Exchanges only. Item(s) can be exchanged within 14 days of the original date of purchase with the original receipt and tags. Item(s) can be exchanged for purchase of other item(s) of equal or higher value. Furniture, mattresses and computers are excluded from exchange.
Alternate Business Names
Ohio Thrift
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.