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21 Counties in Central Ohio

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This Business is not BBB accredited

View BBB Rating for Frontier Communications - formerly Verizon Communications's headquarters.

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This company offers telecommunications including local telephone service.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Frontier Communications - formerly Verizon Communications. BBB of Upstate New York has the full report as that BBB handles all complaints for Frontier Communications - formerly Verizon Communications.

Additional Information

BBB file opened: August 07, 2002 Business started: 06/30/2000 Business started locally: 06/30/2000
Type of Entity


Business Management
Mr. Brett Dickerson, Supervisor, Frontier Customer Relations Ms. Jill Bringle, Regional Supervisor Frontier Customer Relations Ms. Barbara Chastain, Verizon Customer Advocacy Manager Mr. Michael Hurt, Verizon Customer Advocacy Manager Ms. Cindy Kail, Verizon Regional Customer Advocacy Supervisor Ms. Cindy Kail, Customer Advocacy Regional Manager Ms. Maggie Wilderotter, Chairman and CEO Ms. Deborah Williams, Customer Care Specialist
Contact Information
Customer Contact: Ms. Jill Bringle, Regional Supervisor Frontier Customer Relations
Principal: Mr. Brett Dickerson, Supervisor, Frontier Customer Relations
Business Category

Telephone Communications Telephone Service - Long Distance Television - Cable, CATV & Satellite Internet Services

Alternate Business Names
Citizen's Telecom Citizen's Utilities Citizens Communications Frontier Frontier Communications Frontier Communications, A Citizens Communication Company Frontier Corporation New Communications Holdings Inc. Verizon Verizon DSL/Online Verizon Land Line/DSL/FiOS/Online/ Bundle & Directory Issues Verizon Land Line/DSL/Online/FiOS TV Verizon Landline Verizon Landline/DSL/FIOS Verizon North Verizon Online
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

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