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BBB Accredited Business since

Envision Pools, LLC

Phone: (614) 327-9084 Fax: (855) 327-9084 View Additional Phone Numbers 5193 Summer Ridge Ln, Galena, OH 43021 View Additional Email Addresses http://www.envisionpoolsoh.com


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Description

vinyl, fiberglass, and concrete inground pool construction and service


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Envision Pools, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Envision Pools, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Envision Pools, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: July 07, 2008 Business started: 02/04/2006 in OH Business incorporated 02/04/2005 in OH
Type of Entity

S-Corp

Business Management
Mr. Brent Fenstermaker, President / Partner
Contact Information
Principal: Mr. Brent Fenstermaker, President / Partner
Business Category

Swimming Pool Cover Sales & Service Swimming Pool Service & Repair Swimming Pools - Private Swimming Pool Contractors, Dealers, Design

Products & Services

Envision Pools, LLC sells the following brand(s): Evolution, Leisure, Only Alpha, Pentair, Viking

Hours of Operation
M: 9:00 AM - 6:00 PM
T: 9:00 AM - 6:00 PM
W: 9:00 AM - 6:00 PM
Th: 9:00 AM - 6:00 PM
F: 9:00 AM - 6:00 PM
S: 9:00 AM - 5:00 PM
Su: Closed
Method(s) of Payment
Visa, MasterCard, Discover, American Express, Cash, personal check, business check, cashiers check, debit card, or money order
Refund and Exchange Policy
Pool deposits are refundable
Alternate Business Names
Auto-Matic Pool Covers Pentair Viking Fiberglass
Business Management

The principal of this firm, Brent Fenstermaker incorporated Brent's Vending Services as a limited liability company with the State of Ohio on February 4, 2005. On June 14, 2007, Brent Fenstermaker filed an amendment changing the name of his company from Brent's Vending Services to Envision Pools, LLC.


Customer Review Rating plus BBB Rating Summary

Envision Pools, LLC has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.