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BBB Accredited Business since

AAA Spa & Pool Services

Phone: (740) 453-4931 Fax: (740) 450-3250 1735 Maple Ave, Zanesville, OH 43701 http://aaaspaandpoolservices.com


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Description

This company offers service for above ground and inground pools, hot tubs, and most billiards.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that AAA Spa & Pool Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for AAA Spa & Pool Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

1 Customer Review on AAA Spa & Pool Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: May 08, 2002 Business started: 04/01/2001 in OH Business incorporated 10/24/2001 in OH
Type of Entity

Private Limited Company by Shares (LTD)

Business Management
Ms. Danielle Shalosky, President/Co-Owner Mr. Earl Shalosky, Vice President/Co-Owner Ms. Jenny Wagner, Office Manager
Contact Information
Principal: Ms. Danielle Shalosky, President/Co-Owner
Business Category

Swimming Pool Contractors, Dealers, Design Swimming Pool Cover Sales & Service Swimming Pool Equipment & Supplies Swimming Pools- Above Ground Swimming Pool Service & Repair Swimming Pools - Maintenance Billiard Equipment & Supplies Spas & Hot Tubs - Dealers Spas & Hot Tubs - Service & Repair Swimming Pools - Private

Hours of Operation
M: 10:00 AM - 8:00 PM
T: 10:00 AM - 8:00 PM
W: 10:00 AM - 8:00 PM
Th: 10:00 AM - 8:00 PM
F: 10:00 AM - 8:00 PM
S: 10:00 AM - 6:00 PM
Su: Closed
Method(s) of Payment
All Major Credit Cards
Cash 
Personal & Business Checks
Refund and Exchange Policy
ALL SALES FINAL for electrical merchandise.  NO CASH REFUNDS on any merchandise.  In store credit only.  No returns after 60 days from date of sale.  We cannot accept returns on merchandise that has been neglected by customers by means of improper installation, improper chemical balances, undue abuse, excessive strain, acts of God, and so on.
Service Area
Zanesville, Coshocton, Conesville, Newark, Granville, Cambridge, McConnelsville, Roseville, New Lexington and the surrounding areas.  
Alternate Business Names
Shalosky Enterprises, Ltd.

Customer Review Rating plus BBB Rating Summary

AAA Spa & Pool Services has received 4.4 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.