BBB Business Review

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This business is not BBB accredited.

Marathon Village Pantry 2712

Phone: (937) 644-2336 16350 Allenby Drive, Marysville, OH 43040


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Description

This location offers: Pay at Pump, Money Orders, 24 Hour Operation, ATM, Car Wash, Food


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Marathon Village Pantry 2712 include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Marathon Village Pantry 2712
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 25, 2010
Business Management
Mr. John Rowland, District Manager
Contact Information
Principal: Mr. John Rowland, District Manager
Business Category

Service Stations - Gasoline & Oil

Business Management

The 16350 Allenby Dr., Marysville, OH, store was was purchased by Village Pantry in approximately March 2008, according to information provide by the District Manager for Village Pantry. According to information at the Marathon corporate website http://www.marathon.com Marathon Brand gasoline is available through approximately 4,600 branded locations in 18 states in the Midwest and Southeast U.S. Marathon locations are predominantly owned and operated by independent entrepreneurs. In addition to Marathon gasoline, these locations offer a range of services, from convenience store products to car washes to co-branded fast food to mechanical repairs and service. Marathon Oil Corporation, Corporate Headquarters is located at 5555 San Felipe Road, Houston, TX 77056-2723, and the corporate website lists the following customer service email and phone number: - CustRelations@marathonpetroleum.com - Toll Free: 1-866-462-7284

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.