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This business is not BBB accredited.

API Services, Inc.

Phone: (614) 310-1980 Fax: (614) 310-1960 View Additional Phone Numbers 867 High St Ste D, Worthington, OH 43085 http://www.apisecurity.us

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API was formed in 1991, by a group of former and active law enforcement professionals for the purpose of providing better private security and investigative services to businesses and individuals at affordable rates.

With more than thirty years of experience in the security and investigations business, API has amassed private and professionally trained associates that combine more than fifty years of law enforcement experience. API recruits and trains top professionals, of which, many have completed years of law enforcement education at local major universities. Most, if not all of API's associates have undergone training through the OPOTC (Ohio Peace Officer's Training Council) and all armed officers are OPOTC trained and certified in firearms safety. API offers unarmed and armed patrol and fixed security services, as well as, uniformed and plain clothes officers to meet our clients needs. API also provides marked cruisers, with GPS capability and patrol cars based upon the clients needs. Additionally, API offers many other services, including; Investigative services, covert and CCTV systems and installations, background checks, pre-employment screening and free security consulting services. API is licensed and certified by the State of Ohio, Public Service Commission and the Department of Homeland Security. API maintains aggregate liability insurance coverage in the amount of three million dollars for the protection of our clients.

API, throughout the years, has provided services for many "fortune 500 companies" as well as small businesses and private individuals. API is proud to have been a recipiant of the 2010 Consumer Choice Award. Some of API's current and recent clientel include: Ashland University, Casto Organization, Central Ohio Transit Authority, City of Columbus, Columbus Public Library, Containerport Group, Worthington School System and Ohio Department of Health/WIC.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for API Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on API Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: September 29, 1998 Business started: 01/03/1991 in OH Business incorporated 08/01/2010 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Private Investigator and Security Guard Unit
1970 W Broad St. , Columbus OH 43223
Phone Number: (614) 466-4130
Fax Number: (614) 466-0342

Type of Entity


Business Management
Mr. Edward Johnston, Owner/Operations Manager
Contact Information
Principal: Mr. Edward Johnston, Owner/Operations Manager
Business Category

Security Control Equipment & System Monitors Security Cameras Security Guard & Patrol Service Security Systems Consultants Computers - Security Equip & Systems Investigators

Products & Services

API Services, Inc. offers the following product(s): Provides Security Services to Residential and Commercial Clients

Hours of Operation
M: 9:00 AM - 5:00 PM
T: 9:00 AM - 5:00 PM
W: 9:00 AM - 5:00 PM
Th: 9:00 AM - 5:00 PM
F: 9:00 AM - 5:00 PM
S: Closed
Su: Closed
Alternate Business Names
API Security Systems & Investigations, Inc.

Customer Review Rating plus BBB Rating Summary

API Services, Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.