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      Country
          Country

          Find a Location

          RevLocal has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • RevLocal

              4009 Columbus Rd Ste 222 Granville, OH 43023-8623

              BBB Accredited Business
            • RevLocal

              100 South 4th St , 550 Saint Louis, MO 63102

            Business ProfileforRevLocal

            Digital Marketing
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            Two principals of this business, Marc Hawk and Aaron Boggs, are also principals of ECR Voice, LLC and Copper.net, Inc upon which BBB maintains separate Business Reviews. 
            See all additional business information

            At-a-glance

            Customer Reviews

            2.47/5stars

            Average of 38 Customer Reviews

            Customer Complaints

            8 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 4/17/2012

            Years in Business: 29

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Digital marketing services for local businesses and multi-location brands, including local search marketing, paid advertising, review marketing & reputation management and social media.

            Products & Services

            Digital marketing services for local businesses and multi-location brands, including local search marketing, paid advertising, review marketing & reputation management and social media.

            Business Details

            This is a multi-location business.

            Find a Location

            RevLocal has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • RevLocal

                4009 Columbus Rd Ste 222 Granville, OH 43023-8623

                BBB Accredited Business
              • RevLocal

                100 South 4th St , 550 Saint Louis, MO 63102

              BBB File Opened:
              3/7/2012
              Years in Business:
              29
              Business Started:
              10/1/1994
              Accredited Since:
              4/17/2012
              Alternate Business Name
              • RevLocal, LLC
              Hours of Operation

              Primary

              M:
              8:00 PM - 6:00 PM
              T:
              8:00 PM - 6:00 PM
              W:
              8:00 PM - 6:00 PM
              Th:
              8:00 PM - 6:00 PM
              F:
              8:00 PM - 6:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Marc Hawk, CEO
              • Mr. Aaron Boggs, President
              • Mr. Michael Henwood, Senior Digital Marketing Consultant
              • Ms. Tiffany Gordon, Manager of Administration & Wellness
              • Mr. Shaun Frecska, Director of Strategic Partnerships
              • Mr. Zac Herr, Senior Manager of Operations Support
              Contact Information

              Customer Contact

              • Mr. Marc Hawk, CEO
              • Ms. Tiffany Gordon, Manager of Administration & Wellness
              • Mr. Zac Herr, Senior Manager of Operations Support
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/30/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I signed up with Rev Local for help with online marketing for my small private counseling business. The woman who signed me up sent me what the package Included, including a line that they offer no contracts. I mistakenly signed a contract and feel I was misled into doing so. From June- end of October I have had zero results from the company. When I run a search for counseling businesses in the area, mine does not come up. The micro site they created for me had spelling mistakes. I emailed about this and wanting to end services in July. They did not get back to me for 2 weeks. When they did, they said they would fix the mistakes They fixed one error and the other remained. It was poorly done. I reached out to the woman who signed me up and she apparently left the company. The communication throughout the entire time was horrible. They told me they would not let me out of the contract. I complained. They finally agreed to end the contract at six months but I should pay a cancellation fee as well as the final month. I’ve spend thousands of dollars and have never gotten one lead from them. The woman on my account told me I had the wrong package for my needs but no one tried to rectify this. The service , communication has been poor and I am truly bothered by being misled about the initial sign up and my package listing “ no contracts “ but then being made to sign one. Additionally I received a call from Yelp- one of the places RevLocal was supposed to have me listed on and they told me my listing with them was not completed. I feel so misled. I do not believe I should have to pay RevLocal any kind of final Payment. I have had no correspondence with them about what they’re doing/ have done for my business for the final months. They say services contribute till end of November but I have no idea what services those are. I feel totally scammed. They told me I have the wrong package for my needs.
              Read More

              Customer Reviews

              38 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Nick S

              5 stars

              03/15/2024

              **** is a true gem and extremely knowledgeable with all of our marketing wants and needs. He’s your guy, stop delaying.

              Local BBB

              BBB of Central Ohio

              BBB Reports On

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