BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

Miami-Jacobs Career College - Columbus

Phone: (614) 221-7770 Fax: (614) 221-8429 View Additional Phone Numbers 150 E Gay St Ste 1, Columbus, OH 43215

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Miami-Jacobs Career College - Columbus include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Miami-Jacobs Career College - Columbus
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 01, 1986 Business started: 01/01/1860 in OH Business started locally: 01/01/2000 Business incorporated 11/02/1904 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio State Board of Career Colleges and Schools
30 E Broad St, Ste 2481, Columbus OH 43215
Phone Number: (614) 466-2752

Type of Entity


Business Management
Ms. Joanie Krein, VP of Ohio & Pennsylvania Region Ms. Darlene R. Waite, VP of Ohio & Michigan Region Mr. Joseph Barker , Campus Director
Contact Information
Customer Contact: Mr. Joseph Barker , Campus Director
Principal: Ms. Joanie Krein, VP of Ohio & Pennsylvania Region
Principal: Ms. Darlene R. Waite, VP of Ohio & Michigan Region
Business Category

Schools - Business & Vocational

Alternate Business Names
Delta Career Education Corporation
Additional Information

Miami Jacobs Career College is a private, for-profit college operated by Delta Career Education Corporation, with schools in several regions of the United States. The scope of this report concerns the Columbus Ohio campus of Miami Jacobs Career College. BBBs issue separate reports concerning Delta Career Education Corporation as well as Miami Jacobs Career College campuses located elsewhere in Ohio and other states. These reports are available at

Additional Information

Local BBB General Advice: The following general information follows all reports on companies in the private career school industry. The BBB routinely recommends that prospective students read all contracts carefully before signing them. Be sure to understand all terms of loan repayment for any financial aid offered, the terms of cancellation and refund policies and the exact courses which are offered. It is important to remember that any chances of job placement after graduation depend upon various factors, including grades, attendance, prior work experience and the available job market at the time of graduation. No school can guarantee job placement. Be sure of the availabilty of scholarships and loans prior to entering into a contract for study.

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.