BBB Business Review
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BBB Accredited Business since
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Roofing, siding, windows, gutter, masonry and insulation repair and installation contractor.
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A BBB Accredited Business since
BBB has determined that Feazel meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Feazel include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 11 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||10|
|Total Closed Complaints||11|
Additional Complaint Information
Before filing a complaint with BBB concerning Feazel, the company and BBB strongly encourage you to contact the business at least once to give them an opportunity to resolve the issue by contacting Mr. Leo H. Ruberto, President and CEO, at email email@example.com or phone number (866) 532-5767 . However you are not required to contact the business first, and BBB will not reject a complaint if a consumer has not taken this step.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||61|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
Phone Number: (614) 645-7433
Type of Entity
Business ManagementMr. Ross Appeldorn, CEO Mr. Leo H. Ruberto, President & Owner Ms. Trish Ruberto, Operations Mr. Matt Sherry, Sales Manager Mr. Paul Sherry, Production Manager Mr. Nick Warmath, Operations Manager
Roofing Contractors Commercial Roofing Siding Contractors Windows - Installation & Service Windows Chimney Builders & Repair Gutters & Downspouts Gutter Cleaning Gutter Leaf Guards Contractor - Insulation Mason Contractors
Products & Services
Feazel sells the following brand(s): GAF, Certainteed, Owens Corning
Feazel offers the following product(s): Roofing, Siding, Windows, Gutters
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
|Saturday and Sunday - Emergency Calls Only|
Method(s) of PaymentVisa, MasterCard, Discover, American Express, Cash, Personal Check, Business Check, Cashiers Check, Debit Card, Money Order, Financing.
Alternate Business NamesFeazel Inc. Feazel Roofing Company LHR Holdings, LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview