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Find a Location

Mr. Roof, Able Roofing & Contractors Inc has 22 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMr. Roof, Able Roofing & Contractors Inc

    Roofing Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.1/5stars

    Average of 196 Customer Reviews

    Customer Complaints

    81 complaints closed in last 3 years

    17 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/19/1986

    Years in Business: 45

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    The scope of this BBB Business Profile and Rating apply to all locations and divisions of the Crane Family of Companies :
    - Able Roofing
    - Mr. Roof 
    - Contractors, Inc.
     
    The family of companies offer residential, multifamily and commercial re-roofing solutions, including roof leak repairs, roof inspections, and preventive roof maintenance, siding, gutters, windows, doors, insulation and masonry services.
     

    Products & Services

    roofing and other exterior improvements

    Business Details

    This is a multi-location business.

    Find a Location

    Mr. Roof, Able Roofing & Contractors Inc has 22 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      4777 Westerville Rd Able Roofing, Llc, Columbus, OH 43231-6042
      BBB File Opened:
      8/6/1986
      Years in Business:
      45
      Business Started:
      7/1/1978
      Date of New Ownership:
      1/1/1997
      Business Incorporated:
      6/30/2005
      Accredited Since:
      8/19/1986
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Able Roofing LLC
      • Mr. Roof Grand Rapids, LLC
      • Crane Renovation Group
      • Contractors, Inc.
      • Mr. Roof Ann Arbor, LLC
      • Mr. Roof Cincinnati, LLC
      • Mr. Roof Louisville, LLC
      • Mr. Roof Nashville, LLC
      • Crane Contractors Inc., LLC Memphis Division
      • Crane Contractors Inc., LLC, Nashville Division
      • Crane Contractors Inc., LLC, Texas Division
      • Crane Contractors Inc., LLC, Atlanta Division
      • Crane Contractors Inc., LLC, Little Rock Division
      • Mr. Roof
      • 444-ROOF
      • Able Roofing, LLC
      Business Management
      • Mr. Chris McIntyre, VP of Operations
      • Mr. Ryan Gorenflo, Digital Marketing Manager
      • Mr. Ryan Huyghe, President
      Contact Information

      Customer Contact

      • Mr. Chris McIntyre, VP of Operations
      • Mr. Ryan Gorenflo, Digital Marketing Manager
      Additional Contact Information

      Fax Numbers

      • (614) 478-4176
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      81 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      Quoted 18,594 for a new roof, gutters, and gutter guards. The quote included 10 sheets of new OSB plywood. I paid 1/2 down payment. Roof installed on 11/10. That day the project manager Marty informed me that I actually needed 43 total sheets of new plywood. He walked around the house and took pictures and said he would send pictures of all the wood that was replaced. I have never received them. The quote was WAY off base and I had no choice at the time but to accept the additional work since the roof was already torn off and bad wood being replaced. Marty showed up on the following Monday and I pointed out damage to the facia near the front door and what appeared to be raised nail "pops" throughout. He said the pops would go away and said he would have the gutter people fix the dent in the facia. He gave me a discount on extra plywood but still cost 1400 over the quote. When the gutters were installed on 11/29 the installer didn't know anything about fixing the dent. He spray painted it in 19 degree weather. After they were done there is a noticeable crease in the back gutter where they bent it putting it on. There is an open gap in the facia trim over the garage. There are places where the gutter bows away from the house. Marty came and looked at it and said my facia was bowed but he would have someone come out. Guy came-I can't see any difference on anything and Marty didn't return my call. My facia was not bowed out before the roof work began. The crew used mallets to hammer the old gutters off the house even though some of the gutter "nails" had been replaced with gutter "screws" where the old gutters had been sagging. I think the crease in the new gutter is going to cause the paint to crack after some freezing and summer sun. I also watched the gutter crew drop a section of old gutter on my fence, made a loose section worse by dragging it off. They are threating my warranty if I don't pay. Deceptive sales showing us a 6" gutter and putting 5" in quote.
      Read More

      Customer Reviews

      196 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Justin H

      1 star

      04/04/2024

      They caused numerous points of damage to my siding and fascia while replacing my roof, then tried to state it was only cosmetic. Had rolled shingles/improper cuts on shingles, a corner of my roof was not fastened down properly, they broke light fixtures and did not follow code on step flashing, left massive gaps between fascia and drip edge, did not trim OSB to for the roof and left over hanging by an inch in places, and would not make repairs until I threatened contacting the BBB and my home owners insurance. Have refused to put me in contact with anyone in higher management. Contacted me after a Google review to yell at me for it being negative.

      Local BBB

      BBB of Central Ohio

      BBB Reports On

      BBB reports on known marketplace practices.

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