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BBB Business Review

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BBB Accredited Business since

Kentucky Fried Chicken

Additional Locations

Phone: (740) 345-5175 View Additional Phone Numbers 38 N Cedar St, Newark, OH 43055

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kentucky Fried Chicken meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Kentucky Fried Chicken include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Kentucky Fried Chicken
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 06, 2009 Business started: 01/01/1987 in OH Business started locally: 01/01/1987
Type of Entity


Business Management
Ms. Diana Myers, President Ms. Lesley Hollinger, VP
Contact Information
Principal: Ms. Diana Myers, President
Business Category

Restaurants Foods - Carry Out

Hours of Operation
M: 10:30 AM - 10:30 PM
T: 10:30 AM - 10:30 PM
W: 10:30 AM - 10:30 PM
Th: 10:30 AM - 10:30 PM
F: 10:30 AM - 10:30 PM
S: 10:30 AM - 10:30 PM
Su: 10:30 AM - 10:30 PM
Method(s) of Payment
Major Credti Cards, Cash
Alternate Business Names
Business Management

KFC Corporation, whose corporate headquarters are located in Atlanta GA, operates franchised restaurants in 109 countries and territories around the world, including more than 5,200 franchised restaurants in the United States and more than 15,000 units around the world. KFC's Corporate Address for Customer Comments P.O. Box 725489 Atlanta, GA 31139 Customer Satisfaction Numbers U.S. - 1-800-225-5532 Canada - 1-866-664-5696 The scope of this report covers this franchised location only. Separate BBB reports on other locations are available at

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.