Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

El Acapulco Mexican Restaurant has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforEl Acapulco Mexican Restaurant

    Restaurants

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Full Service Restaurant with Alcohol Service, Carry Out

    Business Details

    Location of This Business
    7475 Vantage Dr, Columbus, OH 43235-1415
    BBB File Opened:
    5/18/2004
    Years in Business:
    28
    Business Started:
    4/15/1996
    Alternate Business Name
    • Veracruz, LLC
    Hours of Operation

    Primary

    M:
    11:00 AM - 10:00 PM
    T:
    11:00 AM - 10:00 PM
    W:
    11:00 AM - 10:00 PM
    Th:
    11:00 AM - 10:00 PM
    F:
    11:00 AM - 11:00 PM
    Sa:
    11:00 AM - 11:00 PM
    Su:
    11:00 AM - 9:00 PM
    Business Management
    • Mr. Jose Banderas, Managing Member
    • Leonor Vazquez, Assistant Manager
    • Mr. Efrain Rodriguez, Manager
    Contact Information

    Principal

    • Mr. Jose Banderas, Managing Member
    Additional Contact Information

    Fax Numbers

    • (614) 781-0752
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carol S

    1 star

    08/15/2023

    worst experience ever at a restaurant. the waitress brought us a placard with specials listed and we ordered from it then was charged the regular price when we went up to pay the owner was the rudest person i ever met. said why didn’t we say something to the server well because she didn’t come back we start giving the bill and saying he should fix it and he said he doesn’t fight with women only men and and not senior citizens that we one of us looked almost fifty one in our fifties and one 65 personal insult? seriously was that called for i didn’t start saying any thing about you looking seventy?! . called the waitress over she said nothing we showed him what she brought us to order from he slammed it in the trash said it was old then was cussing us. i said that’sa good way to lose customers and he said he hasn’t seen me in thirty years and didn’t give a dam. he also when we paid crumbled our receipts up and threw them. i’ve never been treated so rudely by any one in the restaurant business like that. nor cussed about being over charged. we did pay our bill and leave but he’s right he doesn’t need to see me again no fears dude. your rude *** will make sure that happens a lot no need to cuss people and act violent. the i only fight men statement i think you meant fight men cuss women and degrade them i’m sure the waitress will pay for that one later literally and verbally!

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.