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          Find a Location

          City Barbeque has 56 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • City Barbeque

              5168 Blazer Pkwy Ste A Dublin, OH 43017-2590

              BBB Accredited Business

            • City Barbeque

              2111 Henderson Rd Columbus, OH 43220-7346

              BBB Accredited Business

            • City Barbeque

              5979 E Main St Whitehall, OH 43213

              BBB Accredited Business

            • City Barbeque

              108 S Stygler Rd Gahanna, OH 43230-2440

              BBB Accredited Business

            • City Barbeque

              3758 Powell Rd Powell, OH 43065-9836

              BBB Accredited Business

            Business ProfileCity Barbeque

            Restaurants
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            5168 Blazer Pkwy Ste A

            Dublin, OH 43017-2590

            Get Directions
            Visit Website
            Email this Business
            (614) 583-0999

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            Get a Quote

            Customer Reviews

            2.67/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 6/20/2000

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            BBQ Restaurant & Catering

            Products & Services

            BBQ Restaurant

            Business Details

            This is a multi-location business.

            Find a Location

            City Barbeque has 56 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • City Barbeque

                5168 Blazer Pkwy Ste A Dublin, OH 43017-2590

                BBB Accredited Business

              • City Barbeque

                2111 Henderson Rd Columbus, OH 43220-7346

                BBB Accredited Business

              • City Barbeque

                5979 E Main St Whitehall, OH 43213

                BBB Accredited Business

              • City Barbeque

                108 S Stygler Rd Gahanna, OH 43230-2440

                BBB Accredited Business

              • City Barbeque

                3758 Powell Rd Powell, OH 43065-9836

                BBB Accredited Business
              Headquarters
              5168 Blazer Pkwy Ste A, Dublin, OH 43017-2590
              Email this Business
              BBB File Opened:
              6/16/2000
              Years in Business:
              24
              Business Started:
              12/1/1999
              Business Incorporated:
              7/22/1999
              Accredited Since:
              6/20/2000
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • City BBQ
              • City Barbeque, LLC
              Business Management
              • Mr. Rick Malir, President
              • Ms. LeAnn Dotson, Customer Relations Manager
              Contact Information

              Principal

              • Mr. Rick Malir, President

              Customer Contact

              • Mr. Rick Malir, President
              • Ms. Rachael Lewandowski, Social Media Specialist
              • Ms. LeAnn Dotson, Customer Relations Manager
              Additional Contact Information

              Fax Numbers

              • (614) 583-0998
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              12/31/2023

              Complaint Type:
              Sales and Advertising Issues
              Status:
              Answered
              I have pictures to prove the issue, but this business advertises a smoked sausage on Texas toast with coleslaw on top. The coleslaw is never included. Even when i verbally request the product be made as shown. They have it on signs, on the app, and in pictures of the product. But I have to talk with staff to include what they are advertising. the business should change the description and picture on the menu in person and digitally or actually include the topping every time as promised. I don’t even care if they take away the coleslaw option and make you pay for it as a side, but I pay for the product as advertised and do not receive it. This happens on multiple occasions. I don’t want compensation, I want honesty and transparency. If you advertise a topping for a product but leave it off, that is false advertising.
              Read More
              Read 10 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Rasheda E.

              08/02/2022

              City Barbeque **********, poor customer service. After paying and reach the last window I was told that what I ordered was not available and that theyll be happy to substitute. Then my substitution was not available ok. This is after waiting 45mins. Then an 3 option was offered, waited another 20mins for the manager to come out to my car to tell me the system went down and he need to see my receipt to see what I ordered. I told him what I ordered wasnt available and advise of my substitute option, for him bring me out partial of my order. Then I said I ordered a sweet tea and okra. I got the sweet tea, I got fries instead of okra, I got a turkey sandwich instead of brisket and chicken my first two options. My manager straight up told me what you ordered was sold to someone else. Excuse me, so the food I paid for was given to someone else..not once was I offered a refund.

              City Barbeque Response

              08/04/2022

              City Barbeque ***** Services will reach out to this guest.
              Read 2 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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