Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

The Bray Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Bray Company

      135 Allview Rd Westerville, OH 43081-2997

      BBB Accredited Business
    • The Residences at Edgewater Place

      215 Prairie Creek Way Whitehall, OH 43213

      BBB Accredited Business

    Business ProfileforThe Bray Company

    Real Estate
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    6 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/1999

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers property management and commercial real estate.

    Products & Services

    property management

    Business Details

    This is a multi-location business.

    Find a Location

    The Bray Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Bray Company

        135 Allview Rd Westerville, OH 43081-2997

        BBB Accredited Business
      • The Residences at Edgewater Place

        215 Prairie Creek Way Whitehall, OH 43213

        BBB Accredited Business
      Location of This Business
      135 Allview Rd, Westerville, OH 43081-2997
      BBB File Opened:
      2/16/1999
      Years in Business:
      27
      Business Started:
      8/1/1996
      Business Incorporated:
      8/1/1996
      Accredited Since:
      5/18/1999
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Wellington Woods Apartments
      • Towne Street Apartments
      • The Bray Co.
      • The Residences at Edgewater Place
      • The Barrington Club
      • Tanglewood Apartments
      • The Residences at Riverpointe Place
      • Park & State Apartments
      • Village Brook Apartments
      • Franklin's Crossing Apartments
      • Cameron Ridge Apartments
      • Hawthorne Lakes Apartments
      • Bray, Inc.
      • Bray Management Company
      Business Management
      • Mr. Thomas P. Bray, President
      Contact Information

      Principal

      • Mr. Thomas P. Bray, President
      Additional Contact Information

      Fax Numbers

      • (614) 839-3901
        Primary Fax

      Industry Tip

      BBB Tip: How to choose a real estate agent

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/09/2022

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I rented an apartment from bray co in columbus ohio, waters edge apartments from winter 2019-summer 2020. I broke my lease early with approval from the locations office manager and was told there would be no extra charges after going back and forth. I was laid off due to covid, and ended up getting a job in MN so needed to move. I had a person willing to take over my lease, she applied but was denied. I told them that I needed to move and couldnt pay the fee break lease, knew I forfeited the deposit, and eventually was informed that bray co. had rented the unit out the month after i moved out. I gave my forwarding address and never heard anything more. Today I checked my credit score and found a collections notice from this company. I called the number on the bray co website, and was informed that I had been sent a letter 30 days after moving out with the move out fees. I did not receive this and was told that they do not call or email for an address to send the letter. I asked why that was if money was owed and also that I did not understand why it took 2 years for the amount to be reported on my credit. But also that I understood it was during covid and communication errors happen but still confused as to why if money is due I was not attempted to contact for the notice. I was told that it was an amount of $158 due for painting/cleaning/trash removal/etc and that "its just $158". I had to leave the state for my new job before the lease ended and had a friend check on the place and was told it was fine, nothing left. Then I heard nothing from the company afterward until I contacted the office today. The woman I spoke to did not ask me for an address just my phone number to return my call(which she did). it is being sent to someone else for review until after thanksgiving. I need the collection amount removed from my credit promptly and a refund of the deposit since I was not notified and it took 2 years for collections. Was told it wasnt rented again for 1 1/2 yrs
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB of Central Ohio

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.