BBB Accredited Business sinceFind a Location
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In addition to the flagship Highlights for Children magazine, Highlights’ other offerings include preschool magazines (High Five) and Spanish preschool magazine High Five Bilingue’ , an infant magazine (Hello), a children’s book company (Boyds Mills Press), puzzle book clubs, and a variety of digital products.
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A BBB Accredited Business since
BBB has determined that Highlights for Children, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Highlights for Children, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 99 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||14|
|Total Closed Complaints||99|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||368|
Type of Entity
Business ManagementMr. Garry Brown, VP, Govt Relations, Information Security & Privacy Mr. Kent S. Johnson, CEO Mr. Jeff Cundiff, Director Customer Contact Centers Mr. Mike Gendron, Interim CFO Ms. Tiffany Gibson, Manager, Customer Contact Center Mr. Robert Heighton, VP Operations, Zaner Bloser Ms. Donna Schultz, President, Zaner-Bloser
Publishers - Magazine Publishers - Book Art Supplies Craft Supplies Games & Supplies Internet Shopping Magazine Sales Product Sales - General Magazine Sales by Mail
Alternate Business NamesBoyds Mills Press Essential Learning Products Hidden Pictures Club Hidden Pictures Playground High Five High Five Bilingue’ Highlights Consumer Services Highlights for Children International, Inc. Mathmania Puzzle Buzz Puzzlemania Staff Development for Educators (SDE) Stenhouse Publishers Teachers Publishing Group,Inc Top Secret Adventures Which Way USA Zaner-Bloser Educational Publishers Zaner-Bloser, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview