BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
Manta publishes information about businesses in an online directory. The basic company information on Manta is collected from the businesses or from third-party publishers.
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A BBB Accredited Business since
BBB has determined that Manta.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Manta.com include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 106 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||48|
|Total Closed Complaints||106|
Additional Complaint Information
Some complaints concern listing inaccurate or personal information in their directory. In response, Manta has agreed to remove the information and has also explained that information searches on the Internet may capture the former data or data from other sources and so it may still be found elsewhere on the Internet.
Consumers are advised that if their name or business appears in a Google search, they will need to contact Google to have it removed. Please visit their webpage at the following link for assistance:
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Type of Entity
Business ManagementMr. Steven Jaffee, CEO Ms. Casey Bennett, Manager, Business Coaching & Subscription Sales Mr. George Troutman, CFO
Publishers - Directory & Guide Publishers - Internet Guides Advertising - Directory & Guide