BBB Accredited Business sinceAdditional Locations
Phone: (614) 901-2400 Fax: (614) 901-3301 View Additional Phone Numbers 470 Olde Worthington Rd Ste 470, Westerville, OH 43082
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A BBB Accredited Business since
BBB has determined that Preferred Living meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Preferred Living include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 20 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||20|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||6|
Type of Entity
Business ManagementMr. Michael J Kenney, President Ms. Jennifer King , COO Mr. Nicholas I. King, Vice President Ms. Ashley Sheets - Lyons, Customer Resolutions Specialist
Property Management Real Estate Developers Apartments Condominiums
Alternate Business NamesAlexander Square Berkley House Grafton House Madison Park Preferred Real Estate Investments, Inc Stafford House Taylor House Traditions at Slate Ridge Trotters Park
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview