Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Plaza Properties, Inc.

Phone: (614) 237-3726 View Additional Phone Numbers 3016 Maryland Ave, Columbus, OH 43209

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Plaza Properties, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

17 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 4
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 11
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Plaza Properties, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: April 28, 1971 Business started: 01/01/1959 in OH Business incorporated 07/09/1970 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Division of Real Estate and Professional Licensing
77 S High St Fl 20, Columbus OH 43215
Phone Number: (614) 466-4100

Type of Entity


Business Management
Mr. Laurence G. Ruben, President & CEO Ms. Mindy Basinger, District Manager Mr. Stephen P Campbell, Vice President & CFO Ms. Marcy Margolis, Senior Vice President Mr. Max Margolis Ms. Vicki Schwartz, Executive Administrator for Mr. Ruben Ms. Tracie A Winegardner, District Manager
Contact Information
Principal: Mr. Laurence G. Ruben, President & CEO
Customer Contact: Ms. Tracie A Winegardner, District Manager
Business Category

Property Management Real Estate Developers Apartments Real Estate - Commercial

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Visa & Master Card - accepted at application and time of move in only
Personal & Cashier Checks
Money Order
Auto Withdrawal

Refund and Exchange Policy
Application fees non-refundable. Pet privilege fee non-refundable. Security deposit non-refundable if applicant is approved and then cancels for any reason.

Alternate Business Names
Alexander Hamilton Alexander Hamilton Plaza Bexley Plaza Briarcliff Plaza Canterbury Plaza Dublin Plaza East Broad Plaza Etna Hamilton Plaza Janet Circle Karl Morse Plaza Kingsbury Plaza Lakeside at the Sanctuary McNaughten Woods McNaughtin Plaza Montgomery Plaza Parkhill Riverdale Plaza Riverdale Plaza Rosehill Plaza Royal James Plaza Trotters Landing West Broad Plaza Wilson Plaza Wilson Plaza Woodview Plaza Yearling Plaza
Industry Tips
Real Estate Investment - BBB Tips

Customer Review Rating plus BBB Rating Summary

Plaza Properties, Inc. has received 3.68 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.