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Find a Location

Greenix Pest Control has 38 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGreenix Pest Control

    Pest Control
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    As of April 18, 2023  Please be advised that due to the high volume of complaints received for this business, BBB may publish 1 out of every 4 complaints handled through our conciliation process.
    See all additional business information

    At-a-glance

    Customer Reviews

    3.96/5stars

    Average of 697 Customer Reviews

    Customer Complaints

    492 complaints closed in last 3 years

    247 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/21/2012

    Years in Business: 12

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Residential and commercial pest control services and nuisance wildlife services.

    Products & Services

    Residential and commercial pest control services and nuisance wildlife services.

    Business Details

    This is a multi-location business.

    Find a Location

    Greenix Pest Control has 38 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2230 Wilson Rd, Columbus, OH 43228-9386
      BBB File Opened:
      9/27/2011
      Years in Business:
      12
      Business Started:
      9/8/2011
      Accredited Since:
      8/21/2012
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Greenix Holdings, LLC
      • Greenix
      • Rise Greenix
      Hours of Operation

      Primary

      M:
      6:00 AM - 7:00 PM
      T:
      6:00 AM - 7:00 PM
      W:
      6:00 AM - 7:00 PM
      Th:
      6:00 AM - 7:00 PM
      F:
      6:00 AM - 7:00 PM
      Sa:
      6:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Jakob Kujanpaa, Vice President of Operations
      • Mr. Ben Craner, Chief Marketing Officer
      • Mr. Randy Sorenson, Customer Relations Manager
      • Mr. Mitchell Watkins, Vice President of Customer Service
      • Mr. Jake Green, CFO
      • Mr. Matt Flanders, Partner
      • Mr. Bob Nilsen, Partner
      • Mr. Randy Rigby, Patrtner
      • Mr. Bridger Thomas, Partner
      • Mr. Jordan Morris, Vice President of Customer Service
      Contact Information

      Principal

      • Mr. Matt Flanders, Partner

      Customer Contact

      • Mr. Jakob Kujanpaa, Vice President of Operations
      • Ms. Makenna Schultz, Marketing Account Manager
      • Mr. Jake Green, CFO
      • Mr. Matt Flanders, Partner
      • Mr. Jordan Morris, Vice President of Customer Service
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Pest control

      Customer Complaints

      492 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/27/2024

      Complaint Type:
      Order Issues
      Status:
      Resolved
      I have used Greenix for pest control for a few years and did not have problems. Last October the service technician upsold me on having flea, tick, and mosquito treatment. He clearly stated two facts: 1. There is no harm to pets 2. If I did not want future services, regardless of the 12mth contract, I could call in and cancel a month of service. Today I had a second service and following the service the technician made a point to tell me not to allow animals into my yard for 2 hours and planted a "pesticides" sign in my yard. Clearly if this is the follow up to the treatment, it is not safe for animals to be in the yard. Counteracting point 1 above. I called HQ and spoke to an account manager and he said "there is potential for the product to cause rashes if animals are allergic". If that's a potential, then it's not completely safe for pets. Again, counteracting what the technician told me when I signed up. I told the account manager I did not want any future services because of this risk and he said there is a cancellation fee of $249. When I reminded him that the technician told me I could refuse future services, he told me I was under contract for monthly services and that I had to see out the contract or pay the cancellation. All of this to say, the technician clearly told me anything I wanted to hear to get the upsell that day. Each statement turned out to be the opposite from true. When kindly requesting Greenix terminate my contract, they refused. Regardless of what the contract states, when an agent of the company offers information, it should be honored. I want out of my contract with no penalty as there is no integrity or trust in this organization and I refuse to allow my pets in a yard filled with pesticides.
      Read More

      Customer Reviews

      697 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael W

      5 stars

      04/16/2024

      The service technician was very polite and friendly. His service treatment was thorough. He asked if I wanted him to pay special attention to specific areas. I appreciate the courteous demeanor. Thank you.

      Greenix Pest Control Response

      04/18/2024

      Thank you for your review! We truly appreciate your business. 



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