BBB Business Review

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This business is not BBB accredited.

Patio Enclosures, Inc.

Additional Locations

View Additional Phone Numbers 1695 Jetway Blvd, Columbus, OH 43219 ! There is an alert on Patio Enclosures, Inc. !

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Patio Enclosures, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 18, 1978 Business started: 02/01/1966 Business started locally: 02/01/1966 Business incorporated 01/01/1966 in
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
Phone Number: (614) 645-7433

Business Management
Mr. Craig Cox, CEO Mr. Bill Goddard, VP of Retail Operations Ms. Laura Ralich, Former Operations Asst. Ms. Suzann Thorn, Operations Admin. Asst.
Contact Information
Principal: Mr. Craig Cox, CEO
Customer Contact: Mr. Bill Goddard, VP of Retail Operations
Business Category

Patio, Porch & Deck Enclosures Windows - Installation & Service Sunroom & Solarium Design & Construction Awnings & Canopies Furniture - Outdoor

Out of Business

The scope of this report concerns the Patio Enclosure store formerly operated at 1695 Jetway Blvd., Columbus, OH, 43219. According to information brought to our BBB's attention in September 2010, this store location closed. Patio Enclosures HQ in Macedonia in July 2011 indicated to BBB that the 614-471-1999 Columbus area telephone number for the store location remained active and rolled over to the company's headquarters phone line at 888-468-0700. The company also indicated it was searching for a new dealer and may re-open the Columbus store at 1695 Jetway Blvd. The company also relayed that as of approximately January 2011 there was a change in the legal name, status, assets and liabilities involving the business name Patio Enclosures, in that it appears the ongoing entity operating stores is Great Day Improvements LLC dba Patio Enclosures, which purchased the assets only of PEI Liquidators or PEI Liquidations dba Patio Enclosures, Inc. Great Day Improvements LLC dba Patio Enclosures, from its headquarters in Macedonia, Ohio, is responding to and making adjustments for some complaints involving business transactions prior to January 2011. Regarding other complaints involving business transactions with Patio Enclosures prior to January 2011, the company is referring consumers to a legal representative for the former entity PEI Liquidators or PEI Liquidations dba Patio Enclosures, Inc.: Schonberg, William E. Partner T: 216.363.4634 F: 216.363.4588

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.