BBB Business Review

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BBB Accredited Business since

Thirty-One Gifts, LLC

Phone: (866) 443-8731 Fax: (614) 337-1459 View Additional Phone Numbers 3425 Morse Xing, Columbus, OH 43219 http://www.thirtyonegifts.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company sells products and wares through Home Parties, Parties To Go, Catalog Parties and Online Ordering.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Thirty-One Gifts, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Thirty-One Gifts, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 64 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

64 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 10
Delivery Issues 13
Guarantee/Warranty Issues 3
Problems with Product/Service 35
Total Closed Complaints 64

Customer Reviews Summary Read customer reviews

14 Customer Reviews on Thirty-One Gifts, LLC
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 13
Total Customer Reviews 14

Additional Information

BBB file opened: May 04, 2010 Business started: 07/01/2003 in OH Business started locally: 07/01/2003 Business incorporated 06/04/2009 in OH
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Cindy Monroe, Founder and President Mrs. Tara Stafford, Supervisor
Contact Information
Principal: Ms. Cindy Monroe, Founder and President
Principal: Mrs. Tara Stafford, Supervisor
Business Category

Party Plans - In-Home Internet Selling Services Multi-Level Selling Companies Handbags Stationers - Retail

Hours of Operation
M: 6:00 AM - 12:00 AM
T: 6:00 AM - 12:00 AM
W: 6:00 AM - 12:00 AM
Th: 6:00 AM - 12:00 AM
F: 6:00 AM - 12:00 AM
S: 6:00 AM - 12:00 AM
Su: Closed
Method(s) of Payment
All Major Credit & Debit Cards
Cash
Check
Money Order
Pay Pal
Auto Withdrawal
Online Payments.
Business Management

The principles of this business, Cindy Monroe and Christie Jewell Woodfin, are also the principles of Jewell, upon which BBB maintains a separate Business Review which is available at http://www.bbb.org/centralohio/business-reviews/multi-level-selling-companies/jewell-in-johnstown-oh-70087423?bluerefx=1

Industry Tips
Business Opportunities - BBB Central Ohio General Multi-Level Investments - BBB Tips for Investors

Customer Review Rating plus BBB Rating Summary

Thirty-One Gifts, LLC has received 3.77 out of 5 stars based on 14 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.