BBB Business Review

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Description

We offer and service paintball guns and equipment, airsoft guns and accessories, adult airguns, and various other sporting goods and shooting sports items.  We also operate SplatterPark, a facility for paintball.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Central Ohio Paintball, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Central Ohio Paintball, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Central Ohio Paintball, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 21, 1995 Business started: 12/01/1994 in OH Business started locally: 12/01/1994 Business incorporated 12/12/1994 in OH
Type of Entity

Corporation

Business Management
Mr. Mike A Miller, Owner Mr. Jim D'Amico, Operations Manager Mr. Matt Muster, Purchasing Manager Mr. Tommy D Zellers Jr., Store Manager
Contact Information
Principal: Mr. Mike A Miller, Owner
Customer Contact: Mr. Matt Muster, Purchasing Manager
Business Category

Paintball - Games & Supplies Gun Dealers Sporting Goods - Retail Recreation Centers Event Planners Event Planners - Corporate

Hours of Operation
M: 11:00 AM - 7:00 PM
T: 11:00 AM - 7:00 PM
W: 11:00 AM - 7:00 PM
Th: 11:00 AM - 7:00 PM
F: 11:00 AM - 7:00 PM
S: 11:00 AM - 5:00 PM
Su: Closed
Method(s) of Payment
Cash, check, major credit cards, Visa, MasterCard, Discover, American Express, wire transfer.
Refund and Exchange Policy
30 day refund or exchange - a restocking fee may apply - see store for details.
Alternate Business Names
Airgun Ohio Airsoft Alpha Alpha Star Tactical Paintball Discounters Paintball Ohio Prepper Discounters Splatter Park
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.