BBB Accredited Business sinceAdditional Locations
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This company states they offer electric and natural gas utility with a propane division.
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A BBB Accredited Business since
BBB has determined that Licking Rural Electrification, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Licking Rural Electrification, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||5|
Additional Complaint Information
BBB files indicate that in our last three year reporting period our office has processed customer complaints which were closed as resolved, and two customer complaints which were closed as resolved after a delay in response from the firm. Based on BBB files, this company has a satisfactory record with the BBB. To have a "Satisfactory Record" with the BBB, a company must be in business for at least 12 months, properly and promptly address matters referred to it by the BBB, and be free from an unusual volume or pattern of complaints and law enforcement action involving its marketplace conduct. In addition, the BBB must have a clear understanding of the company's business and no concerns about its industry.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Gary Baker, Director of Marketing and Public Relations
Natural Gas Companies Gas - Propane - Equipment & Supplies Electric Companies
Alternate Business NamesEnergy Cooperative, The Licking Rural Electric National Gas & Oil Cooperative NGO Development Corporation NGO Propane Producers Gas Sales, Inc. The Energy Cooperative
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview