BBB Business Review
BBB Accredited Business since
Phone: (614) 844-4304 Fax: (614) 844-4305 View Additional Phone Numbers 355 E Campus View Blvd Ste 150, Columbus, OH 43235
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Integrys Energy Services provides competitive retail natural gas and electricity. We serve customers of all sizes including industrial, commercial and residential customers. We serve many Ohio communiites through municipal aggregation programs.
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A BBB Accredited Business since
BBB has determined that Integrys Energy Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Integrys Energy Services, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Jeremy E. Lutes, Ohio Market Manager Ms. Glenda O'Bannon , Call Center Coordinator | Marketing | Integrys Energy Services Inc
Natural Gas Companies Electric Companies
Products & Services
Integrys Energy Services, Inc. offers the following product(s): Electricity, Natural gas
Our BBB received notice from the company that effective February 21, 2007, that the name of the company was changed from WPS Energy Services, Inc. to Integrys Energy Services, Inc.
The scope of this report issued by our BBB concerns the company's offices in Central Ohio. Other BBBs process complaints and maintain separate reports concerning the companies corporate headquarters and other locations.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview