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Find a Location

Ohio Mulch has 24 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Ohio Mulch

      1600 Universal Rd Columbus, OH 43207-1733

      BBB Accredited Business
    • Ohio Mulch

      4665 Westerville Rd Columbus, OH 43231-6040

      BBB Accredited Business
    • Ohio Mulch

      7765 Refugee Rd Pickerington, OH 43147-8019

      BBB Accredited Business
    • Ohio Mulch

      537 Reynoldsburg New Albany Rd Blacklick, OH 43004-8792

      BBB Accredited Business
    • Ohio Mulch

      5380 Riverside Dr Columbus, OH 43220-1700

      BBB Accredited Business

    Business ProfileforOhio Mulch

    Mulch
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.16/5stars

    Average of 26 Customer Reviews

    Customer Complaints

    43 complaints closed in last 3 years

    20 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/23/2007

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Wholesale and retail mulch, soils and landscape materials.

    Products & Services

    Wholesale and retail mulch, soils and landscape materials.

    Business Details

    This is a multi-location business.

    Find a Location

    Ohio Mulch has 24 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Ohio Mulch

        1600 Universal Rd Columbus, OH 43207-1733

        BBB Accredited Business
      • Ohio Mulch

        4665 Westerville Rd Columbus, OH 43231-6040

        BBB Accredited Business
      • Ohio Mulch

        7765 Refugee Rd Pickerington, OH 43147-8019

        BBB Accredited Business
      • Ohio Mulch

        537 Reynoldsburg New Albany Rd Blacklick, OH 43004-8792

        BBB Accredited Business
      • Ohio Mulch

        5380 Riverside Dr Columbus, OH 43220-1700

        BBB Accredited Business
      Headquarters
      1600 Universal Rd, Columbus, OH 43207-1733
      BBB File Opened:
      6/10/1986
      Years in Business:
      39
      Business Started:
      11/30/1984
      Business Incorporated:
      11/30/1984
      Accredited Since:
      2/23/2007
      Type of Entity:
      Corporation
      Alternate Business Name
      • Ohio Mulch Supply, Inc.
      • UMS of Columbus
      • Absolute Red
      • Absolute Black
      • Green Envy
      • Colorfast
      • Absolute Brown
      • Ohio Mulch Landscape Supply
      • Greenbriar Farms
      • Absolute Black Supreme Gold
      • Absolute Black Premier Gold
      • Blue Ribbon Cypress
      • Ultra Mulch
      • Arlington Gold Leaf Compost
      • Mulch Marketing
      • Ohio Mulch
      Business Management
      • Mr. James A Weber II, President
      • Ms. Susan Lucore, Controller
      • Mr. Ronald Frost, Director of Sales
      • Mr. Andy Anderson, CFO
      Contact Information

      Principal

      • Mr. James A Weber II, President

      Customer Contact

      • Mr. James A Weber II, President
      • Ms. Susan Lucore, Controller
      • Mr. Ronald Frost, Director of Sales
      • Mr. Andy Anderson, CFO
      Additional Contact Information

      Fax Numbers

      • (614) 445-4464
        Primary Fax

      Phone Numbers

      Customer Complaints

      43 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/30/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      I purchased bags of mulch on this location (Roberts rd) just before the sale went off. I came to the business and asked if I can get a few extra bags for the price difference. I was denied, so I returned the mulch that I brought before. I was told first that I cannot it return at al. After I pointed to the return policy, I was allowed to bring it back. After I brought it back, I was informed that the entire amount will be returned in the form of gift card, even though, partially, I paid by a credit card. Finally, I was told that the refund is made partially by credit card and partially by old gift card, that I already discarded. Moreover, I was not provided by the return receipt that shows the refunded amount to credit card. The store workers are not knowledgeable, for every small step they called to different numbers, so the entire process took me over an hour. I am not sure that the return is processed and how I get my money back. Horrible.
      Read More

      Customer Reviews

      26 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Eric W

      1 star

      04/15/2024

      Frustrated with their delivery "policy". "note - we will make every effort to fulfill the delivery date and time..." This is false. They will offer to "schedule" a day but never a time of day. Furthermore, communication was poor. I scheduled delivery for 13APR. I received an email on 12APR that everything was on schedule. After 6pm on 13APR, I received another email that delivery would be 15APR (never a day I agreed to). When I called in I was told they would do their best and eventually I was told it would be before noon. When I asked about some sort of partial refund, I was told I was already getting "good discounts". I was also told there were "terms and conditions" about delivery I agreed to when I purchased the mulch. I reviewed them and the policy is ridiculous. Basically, consider the requested delivery date as a "hope" and just accept Ohio Mulch's policy is they will delivery it when they delivery it and be grateful you ever get it while charging $129 for scheduled delivery.

      Local BBB

      BBB of Central Ohio

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