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BBB Business Review

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BBB Accredited Business since

A Complete Moving Company

Phone: (614) 878-1179 6544 Tamara Ave, Galloway, OH 43119 http://www.acompletemoving.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Residential and commercial moving services. 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that A Complete Moving Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for A Complete Moving Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

6 Customer Reviews on A Complete Moving Company
Customer Experience Total Customer Reviews
Positive Experience 5
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 6

Additional Information

BBB file opened: July 26, 2004 Business started: 05/01/2004 in OH Business incorporated 03/24/2011 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Public Utilities Commission of Ohio
180 E Broad St, Columbus OH 43215
http://www.puco.ohio.gov/puco/
Phone Number: (800) 686-7826
Fax Number: (614) 752-8351

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Leisa Mutnich, Partner Mr. Wayne Mutnich, Owner Mr. Wayne Mutnich Jr., Office Manager
Contact Information
Principal: Ms. Leisa Mutnich, Partner
Principal: Mr. Wayne Mutnich, Owner
Principal: Mr. Wayne Mutnich Jr., Office Manager
Business Category

Movers Movers - Office Moving Assistance - Packing, Unpacking, Organizing

Products & Services

A Complete Moving Company offers the following product(s): Ohio commercial moving, Ohio residential moving

Hours of Operation
Business hours 7 days a week 8 a.m. - 6 p.m. Work hours are 7 a.m. until the job is complete.
Method(s) of Payment
Cash
Cashiers Check
Money Order

Alternate Business Names
A Complete Moving Company, LLC WAYNE MUTNICH
Industry Tips
Moving in Ohio, Movers, Q & A from the PUCO

Customer Review Rating plus BBB Rating Summary

A Complete Moving Company has received 4.78 out of 5 stars based on 6 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.