BBB Business Review
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BBB Accredited Business since
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Smarter Mortgages, a Fannie Mae approved direct lender, provides home loans and refinancing programs to customers in more than 25 states.
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A BBB Accredited Business since
BBB has determined that Smarter Mortgages meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Smarter Mortgages include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. John Fearon, President Mr. Brian Folwarczny, COO & Member Ms. Erin McFarland, Marketing Manager
Mortgage Lender Mortgage Bankers
Products & Services
Smarter Mortgages offers the following product(s): - Conventional/Conforming High Balance Mortgages, - Conventional/Conforming Mortgages, - FHA 203K Mortgage, - FHA Mortgages, - FHA Streamline Mortgages, - Fixed Rate and Adjustable Rate Mortgages (ARMS), - HARP Mortgages, - Home Page Mortgages, - Jumbo Mortgages, - USDA Mortgages