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Smarter Mortgages, a Fannie Mae approved direct lender, provides home loans and refinancing programs to customers in more than 25 states.
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A BBB Accredited Business since
BBB has determined that Primero Home Loans, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
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Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||8|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Domestic Limited Liability Company
Business ManagementMr. John Fearon, President Mr. Brian Folwarczny, COO & Member Mr. Karl Heins, Director of Compliance Ms. Erin McFarland, Marketing Manager
Mortgage Lender Mortgage Bankers
Products & Services
Primero Home Loans, LLC offers the following product(s): - Conventional/Conforming High Balance Mortgages, - Conventional/Conforming Mortgages, - FHA 203K Mortgage, - FHA Mortgages, - FHA Streamline Mortgages, - Fixed Rate and Adjustable Rate Mortgages (ARMS), - HARP Mortgages, - Home Page Mortgages, - Jumbo Mortgages, - USDA Mortgages
Alternate Business NamesFearon Financial Fearon Financial, LLC Smarter Mortgages
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview