BBB Business Review

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BBB Accredited Business since

MCR Medical Supply, Inc.

View Additional Phone Numbers 3341 Centerpoint Dr  Ste C, Grove City, OH 43123

BBB Business Reviews may not be reproduced for sales or promotional purposes.


CPR Barriers, Elastic Bandages, Thermal Blankets, First Aid Kits, CPR Training Manikins & Accessories, AED Trainers, Exam Gloves, Pocket Masks, CPR Training Kits, BVMs, First Aid training kits, Epi pen trainers

BBB Accreditation

A BBB Accredited Business since

BBB has determined that MCR Medical Supply, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for MCR Medical Supply, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on MCR Medical Supply, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 01, 2009 Business started: 07/01/2008 in OH Business started locally: 07/01/2008 Business incorporated: 12/22/2008 in OH
Type of Entity


Business Management
Mr. Charles R. Morrison III, President Ms. Karen L. Morrison, Vice President
Contact Information
Principal: Mr. Charles R. Morrison III, President
Customer Contact: Ms. Karen L. Morrison, Vice President
Business Category

Medical Equipment & Supplies Survival Products & Supplies First Aid Instruction Health & Medical - General Internet Shopping First Aid Supplies Hospital & Medical Equipment & Supplies

Products & Services

MCR Medical Supply, Inc. sells the following brand(s): Ambu BVMs, CPR shields and pocket masks, Prestan Professional CPR training manikins, WNL Products CPR and First Aid supplies

Hours of Operation
M: 8:30 AM - 5:30 PM
T: 8:30 AM - 5:30 PM
W: 8:30 AM - 5:30 PM
Th: 8:30 AM - 5:30 PM
F: 8:30 AM - 4:00 PM
S: Closed
Su: Closed
H: Closed
Method(s) of Payment
Visa, MasterCard, American Express, Discover, PayPal
Refund and Exchange Policy
Customer satisfaction is our goal with every purchase. If you are not satisfied with your purchase, let us know and we will work to make it right. Within 10 business days of receipt if you are not happy with an item, contact us. We will gladly replace it, refund the purchase price, or credit you for other items, your choice. If there is an error with your order because we mistakenly shipped the wrong product and/or wrong quantity, MCR Medical, Inc. will pay to reship the correct merchandise. Return shipping is generally at the customer's expense, but MCR Medical pays return postage costs when we make an order error. The shipping method used for return order correction is solely at our discretion. All other return shipment credit requests are considered on a case-by-case basis. Before returning an item you must first contact us for return shipment authorization. Method of return shipment (example: Parcel Post, Priority Mail, UPS) must first be agreed upon by the customer and MCR Medical. A return authorization (RA) number is issued at the time of the call and must appear on the outside of the return parcel. We must receive the return within 30 days of RA issuance.
Service Area
National and some International
Additional Information

MCR Medical Supply, Inc., is a wholesale supplier of new unused First Aid, CPR and disaster preparedness products, including materials needed by instructors. There is no membership requirement to purchase, and the company sells to both business and private consumers.

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.