BBB Business Review

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BBB Accredited Business since

Columbus Medical Equipment Co.

Phone: (614) 294-5585 Fax: (614) 294-0555 View Additional Phone Numbers 306 E 5th Ave, Columbus, OH 43201 http://www.columbusmedical.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Home Medical Equipment, Mobility Related Rehab Equipment, Sleep Related Respiratory Products


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Columbus Medical Equipment Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Columbus Medical Equipment Co. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Columbus Medical Equipment Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 01, 1985 Business started: 01/01/1975 in OH Business started locally: 01/01/1975 Business incorporated 11/01/1991 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Respiratory Care Board
77 S. High Street, 16th Floo, Columbus OH 43215
http://www.respiratorycare.ohio.gov
Phone Number: (614) 752-9218
Fax Number: (614) 728-8691

Type of Entity

Corporation

Business Management
Mr. Carl Mulberry, President
Contact Information
Principal: Mr. Carl Mulberry, President
Business Category

Medical Equipment & Supplies Scooters - Medical Oxygen Beds - Renting Wheel Chairs

Products & Services

Columbus Medical Equipment Co. sells the following brand(s): Golden Technologie, Invacare, Pride, Resmed, Respironics, Sunrise Medical

Columbus Medical Equipment Co. offers the following product(s): Aids to Daily Living, Bath Aids, Walking Aids, Wheelchair Cushions, Wheelchairs

Method(s) of Payment
Visa / MasterCard / Discover / Cash / Personal Check / Business Check / Cashiers Check / Money Order
Refund and Exchange Policy
Full Refund - Items returned in NEW condition with receipt within 7 days
Partial Refund - Items returned in NEW condition with receipt within 8-30 days
NO Refund - On custom orders, delivery or pick-up charges
NO Cash Refunds
Alternate Business Names
Columbus Abbey Medical
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.