BBB Accredited Business sinceAdditional Locations
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A BBB Accredited Business since
BBB has determined that Scotts Miracle-Gro meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Scotts Miracle-Gro include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 60 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||41|
|Total Closed Complaints||60|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Ohio Pesticide and Fertilizer Licensing Ohio Department of Agriculture
8995 E Main St, Reynoldsburg OH 43068
Phone Number: (800) 282-1955
Type of Entity
Domestic Limited Liability Company
Business ManagementMr. James Hagedorn, Chairman & Chief Executive Officer Mr. Randy Coleman, Executive Vice President & Chief Financial Officer Mr. Jim King, Senior Vice President, Investor Relations & Corporate Affairs & Chief Communications Officer Mr. Mike Lukemire, President & Chief Operating Officer Mr. Ivan Smith, Executive Vice President & General Counsel, Corporate Secretary & Chief Compliance Officer Ms. Denise Stump, Executive Vice President, Global Human Resources & Chief Ethics Officer
Manufacturers & Producers Commercial Products Manufacturers
Alternate Business NamesAcadian Peat Moss Heveco Hyponex Corporation Miracle-Gro Products Ortho Business Group Scotts Canada Ltd. Swiss Farms The Ortho Group The Root Factory The Scotts Company The Scotts Company LLC Tomcat Brands
Scotts Miracle-Gro is the parent company of The Scotts Company LLC. Scotts LawnService is a subsidiary of The Scotts Company LLC.
BBB issues a separate report on Scots LawnService which is available at