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Great Deals, Inc.

Phone: (877) 904-2925 Fax: (877) 907-0041 7830 N Central Dr Ste C, Lewis Center, OH 43035 View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Great Deals, Inc. include:

  • 134 complaints filed against business
  • Failure to respond to 2 complaints filed against business
  • 17 complaints filed against business that were not resolved
  • Business has failed to resolve underlying cause(s) of a pattern of complaints

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

134 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 8
Billing/Collection Issues 5
Delivery Issues 57
Guarantee/Warranty Issues 0
Problems with Product/Service 64
Total Closed Complaints 134

Additional Complaint Information

This company has a pattern of customer complaints concerning misleading sales practices, failure to honor contracts, and failure to respond to requests for assistance. Specifically, customers say that items marked in-stock are not in-stock and are often on back order or unavailable. The customers go on to say the website says they will not be charged until the items ship, but find their credit cards have been charged when they place the orders.  Some customers have said their refund checks bounce, and others say that requests for assistance are ignored. 

On December 7, 2012 BBB sent correspondence to Great Deals requesting their voluntary cooperation in resolving complaints on file with BBB and providing steps it will implement to eliminate the pattern of customer complaints.

The business responded on December 7, 2012 indicating they are working to fix any issues and get things back on track, and would provide BBB with their plan later. On December 13, 2012, the business responded and stated the following: " We are working with the customers and continue to focus on our customer support. We apologize for any inconvenience to our customers and will make things right with anyone that has had any issues with our company."  

BBB will update this portion of the Review when new information is received.  

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Great Deals, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 1
Negative Experience 2
Total Customer Reviews 4

Additional Information

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BBB file opened: July 30, 2002 Business started: 05/10/2001 Business started locally: 05/10/2001 Business incorporated: 07/23/2003 in OH
Type of Entity

Corporation

Business Management
Mr. Scott L. Selby, President Mr. Jason Gillespie, CFO Mr. Jeff Selby, Vice President
Contact Information
Principal: Mr. Scott L. Selby, President
Business Category

Internet Shopping

Refund and Exchange Policy
This business operates strictly over the internet. Consumers are advised to read and understand the refund policy, restocking fee policy and all other terms and conditions when choosing whether to make a purchase.
Alternate Business Names
All Data Resource All Terrain Depot Athletic Impact Audio Discounters Auto Tool World Fright Depot Full Furnishings GDI Electronics Pro Securitys S & J's Great Deals (OLD INFO) S&J Discount Tools S&J Great Deals S&J Telecommunications S&J's Telecommunications SJ Media Systems SJ Telecommunications Super Lab Mart
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Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
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BBB Complaint Process

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