BBB Business Review
BBB Accredited Business since
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Great-West Financial is a provider of employer-sponsored retirement savings products and services for public, corporate and nonprofit employers, as well as private-label recordkeeping and administrative services for other providers of defined contribution plans, as well as individual life insurance and annuity products and business-owned life insurance and executive benefits products.
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A BBB Accredited Business since
BBB has determined that Great West Life & Annuity Insurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Great West Life & Annuity Insurance Company include:
- Length of time business has been operating
- No complaints filed with BBB
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Ohio Department of Insurance
50 W. Town St. Third Floor - Suite 300, Columbus OH 43215
Phone Number: (614) 644-2658
Type of Entity
Business ManagementMr. Mitchell Thomas Grenfell Graye, President & CEO Ms. Lisa R. Roberts, Sr. Risk Management Specialist, Corporate HQ Mr. M. A. Sawicki Tonya Stahl, Manager Mr. Jeffrey Baumgartner, Local Manager - Dublin Mr. Seguard Mark Corbett, Executive Vice President & C.I.O Mr. Matthew Dunham, Local Manager - Clintonville Ms. Deb Muhlhauser, VP Internal Audit Ms. Carol A. Schmitz, Lead Paralegal Mr. James Hengry Van Hamelen, Senior Vice President & Controller
Insurance Companies Insurance - Health Insurance - Life Pension & Profit Sharing Plans
Alternate Business NamesGreat West Great West Financial Great West Life Great West Life Assurance Great West Life Insurance Company Great-West Life Assurance Co.
The scope of this report concerns the company's offices in Central OH.
Great-West Life & Annuity Insurance Company is an indirect, wholly owned subsidiary of Great-West Lifeco Inc. and a member of the Power Financial Corporation Group of Companies.
Great-West Life & Annuity Insurance Company is headquartered in Greenwood, Colorado, and operates regional offices throughout the United States.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview