BBB Business Review

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This company offers third party claims administration services for workers' compensation and unemployment compensation (claims management, alternative-rating/self-insurance programs, educational programs, and safety loss control services).

BBB Accreditation

A BBB Accredited Business since

BBB has determined that CompManagement, a Sedgwick CMS Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for CompManagement, a Sedgwick CMS Company include:

  • Length of time business has been operating
  • Response to 9 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

9 complaints closed with BBB in last 3 years | 8 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 9

Customer Reviews Summary Read customer reviews

3 Customer Reviews on CompManagement, a Sedgwick CMS Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 3

Additional Information

BBB file opened: September 08, 1993 Business started: 09/10/1984 in OH Business started locally: 09/10/1984 Business incorporated 09/10/1984 in OH
Type of Entity


Business Management
Mr. Randy Jones, Sr VP Mr. Mark MaGinn, VP Client Services Ms. Cheryl Powers, VP Marketing
Contact Information
Principal: Mr. Randy Jones, Sr VP
Business Category

Insurance Claim Processing Services

Alternate Business Names
Compmanagement CompManagement, LLC
Business Management

The scope of this Business Review concerns CompManagement, a Sedgwick Company, headquartered in Dublin, OH, and its Ohio locations.

CompManagement, is a wholly-owned subsidiary of Sedgwick CMS headquartered in Memphis, TN.

BBB of the Mid-South maintains a separate BBB Business Review on Sedgwick CMS, which is available at .

Customer Review Rating plus BBB Rating Summary

CompManagement, a Sedgwick CMS Company has received 3.45 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.