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The MAPFRE USA family of Companies is headquartered in Webster, Massachusetts and offers property and casualty insurance in 19 states across the United States through a network of more than 4,200 independent agents and brokers, and includes American Commerce Insurance Company, in Columbus, OH.
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A BBB Accredited Business since
BBB has determined that American Commerce Insurance Company (MAPFRE Insurance family of Companies) meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for American Commerce Insurance Company (MAPFRE Insurance family of Companies). BBB of Central New England has the full report as that BBB handles all complaints for American Commerce Insurance Company (MAPFRE Insurance family of Companies).
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Ohio Department of Insurance
50 W. Town St. Third Floor - Suite 300, Columbus OH 43215
Phone Number: (614) 644-2658
Type of Entity
Business ManagementMr. Jeffrey Alexander, Senior VP Ms. Juli A Gardner, Personal Lines Underwriter Supervisor Mr. Brian Hobson , Senior Manager, Claim Audit Ms. Betty Murdock, Sr. Counsel & Complaints Contact Mr. Pieter Sluis, Personal Lines Underwriting Sr. Manager
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