BBB Business Review
Are You the Business Owner of Hilton Columbus Downtown?
If yes, click here to login.
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
The company states that they are a full-service hotel featuring 532 guest rooms and suites featuring 23,000 sf of meeting space, Gallerie Bar & Bistro, Coffee Bean & Tea Leaf, indoor pool, fitness center, valet parking and other amenities.
Request a Quote
A BBB Accredited Business since
BBB has determined that Hilton Columbus Downtown meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Hilton Columbus Downtown include:
- Length of time business has been operating
Factors that raised the rating for Hilton Columbus Downtown include:
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Franchisee Hilton Columbus Downtown is a Franchise business of Franchisor Hilton Hotels Corporation
Business ManagementMr. Christian Coffin, General Manager
Hotels Wedding Consultants Event Planners Event Planners - Corporate Banquet Facilities Restaurants
Products & Services
Hilton Columbus Downtown sells the following brand(s): Hilton
Hilton Columbus Downtown offers the following product(s): Banquet facilities and meeting space, Hotel rooms, Restaurant