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Health Care Logistics (HCL) specializes in manufacturing, packaging and distributing unique and hard-to-find products. Items include compounding and dispensing products, infection prevention supplies and unit dose packaging materials, as well as many other lines. HCL offers small package quantities, free samples, same day shipping on most orders along with a hassle-free return policy.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Health Care Logistics, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Health Care Logistics, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Health Care Logistics, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: March 10, 2011 Business started: 09/14/1978 in OH Business incorporated 09/14/1978 in OH
Type of Entity


Business Management
Mr. Gary Sharpe, Chairman of the Board and Founder Ms. Sheryl Nugen, VP of Administration Ms. Joni Sell, CFO
Contact Information
Customer Contact: Ms. Sheryl Nugen, VP of Administration
Principal: Mr. Gary Sharpe, Chairman of the Board and Founder
Business Category

Hospital & Medical Equipment & Supplies Medical Equipment & Supplies Manufacturers & Producers Wholesalers & Distributors

Products & Services

Health Care Logistics, Inc. offers the following product(s): Bins & Accessories, Cabinets & Shelving, Carts & Accessories, Compounding & Dispensing, Crushers, Cutters & Cups, Error Prevention & Patient Safety, Infection Prevention, IV Accessories, Labels, Magnets & Stamps, Medication Compliance, Nursing Supplies, Pharmacy Supplies, Pharmart - gifts for pharmacy profession, Plastic Bags, Room Accessories, Security Seals, Temperature Monitoring & Storage, Unit Dose Solutions

Method(s) of Payment
Checks, Visa, MasterCard, American Express, Discover, ACH
Refund and Exchange Policy
Hassle free return policy allows return of any product, any time, for any reason.

Customer Review Rating plus BBB Rating Summary

Health Care Logistics, Inc. has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.