BBB Business Review
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BBB Accredited Business since
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This company states they offer medical staffing and medical/non-medical home healthcare.
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A BBB Accredited Business since
BBB has determined that BrightStar Healthcare meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for BrightStar Healthcare include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Susan Beggs, President Mr. Doug Hammond, Director of Operations Mr. Christian B Cottrell, Director of Nursing
Home Health Services Nurses Medical Staffing
Products & Services
BrightStar Healthcare offers the following product(s): Home health and medical staffing
Method(s) of PaymentCredit Cards (all), Direct Debit, Senior Choices, Senior Options, Workers Compensation, PASSPORT, Ohio Medicaid Waiver
In the case of healthcare providers, BBB cannot report and pursue complaints concerning the underlying competency of medical services, care and procedures. BBB can report and pursue general customer service and billing disputes that do not involve underlying competency issues. It has long been our BBB policy to refer inquiries and complaints about the underlying competency of medical services, care and procedures to the State Medical Board of Ohio, which may be contacted at 614-466-3934 or www.med.ohio.gov , or the Columbus Medical Association, which may be contacted at 614-240-7410 or www.cma-ohio.org .