BBB Business Review

Text Sizesmall medium large

This business is not BBB accredited.

BrightStar Care Columbus

Phone: (614) 442-1000 Fax: (614) 899-0230 1685 Old Henderson Rd, Columbus, OH 43220 http://www.brightstarcare.com/east-columbus/


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company states they offer medical staffing and medical/non-medical home healthcare.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for BrightStar Care Columbus include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on BrightStar Care Columbus
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 01, 2008 Business started: 11/24/2008 in OH Business started locally: 12/02/2008 Business incorporated 06/01/2008 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Ohio Board of Nursing
17 S High St Ste 400, Columbus OH 43215
www.nursing.ohio.gov
Phone Number: (614) 466-3947
board@nursing.ohio.gov

Type of Entity

Corporation

Business Management
Ms. Susan Beggs, President Mr. Christian B Cottrell, Director of Nursing
Contact Information
Principal: Ms. Susan Beggs, President
Business Category

Home Health Services Nurses Medical Staffing

Products & Services

BrightStar Care Columbus offers the following product(s): Home health and medical staffing

Method(s) of Payment
Credit Cards (all), Direct Debit, Senior Choices, Senior Options, Workers Compensation, PASSPORT, Ohio Medicaid Waiver
Alternate Business Names
BrightStar Care
Additional Information

In the case of healthcare providers, BBB cannot report and pursue complaints concerning the underlying competency of medical services, care and procedures. BBB can report and pursue general customer service and billing disputes that do not involve underlying competency issues. It has long been our BBB policy to refer inquiries and complaints about the underlying competency of medical services, care and procedures to the State Medical Board of Ohio, which may be contacted at 614-466-3934 or www.med.ohio.gov , or the Columbus Medical Association, which may be contacted at 614-240-7410 or www.cma-ohio.org .

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.