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A BBB Accredited Business since
BBB has determined that M / I Homes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for M / I Homes include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 77 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||50|
|Total Closed Complaints||77|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||9|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
Phone Number: (614) 645-7433
Type of Entity
Business ManagementMr. Tim Hall , Area President Mr. Scott Sieber, Customer Care Manager Ms. Debby Winnestaffer , Customer Care Administrator
Alternate Business NamesM/I Homes, Inc. Showcase Homes
The scope of this Business Review issued by the BBB serving Central Ohio involves M/I Homes, Inc. corporate headquarters in Columbus, Ohio, and all of the company's building division offices nationwide.
BBB serving Cenetral Ohio issues a separate Business Review on the mortgage subsidiary M/I Financial, LLC, which is available at this link:http://www.bbb.org/centralohio/business-reviews/mortgage-brokers/m-i-financial-llc-in-columbus-oh-42000719
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview