BBB Business Review
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BBB Accredited Business since
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A BBB Accredited Business since
BBB has determined that M / I Homes meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for M / I Homes include:
- 44 complaints filed against business
Factors that raised the rating for M / I Homes include:
- Length of time business has been operating.
- Response to 44 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||26|
|Total Closed Complaints||44|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
Phone Number: (614) 645-7433
Type of Entity
Business ManagementMr. Tim Hall , Area President Ms. Jill McGinn, Customer Care Manager
Alternate Business NamesM / I Homes, Inc. Showcase Homes Luxury Division of M/I Homes in Central Ohio
The scope of this report issued by the BBB serving Central Ohio involves the company's corporate headquarters in Columbus, Ohio, and business activity throughout the 21-counties of Central Ohio. M/I Homes, Inc. is a home builder headquartered in Columbus, Ohio, that also operates additional design centers and offices in Charlotte and Raleigh, NC, Cincinnati, OH, Houston and San Antonio, TX, Chicago, IL, Indianapolis, IN, Gaithersburg, MD, Tampa and Orlando, FL, Sterling, VA. The company also operates a subsidiary, M/I Financial Corp, a mortgage banking business. BBB maintains separate reports on additional design centers and offices and the mortgage subsidiary. These reports are available at www.bbb.org