BBB Business Review

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BBB Accredited Business since

Franklin Heating & Refrigeration

Additional Locations

Phone: (614) 836-9119 Fax: (614) 836-9023 4802 Hendron Rd, Groveport, OH 43125 http://www.franklinheating.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Install and service HVAC equipment and refrigeration commercial and residential.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Franklin Heating & Refrigeration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Franklin Heating & Refrigeration include:

  • Length of time business has been operating
  • No complaints filed with BBB

Industry Ratings Comparison | Chart


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Franklin Heating & Refrigeration
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: July 09, 1996 Business started: 10/01/1994 in OH Business started locally: 10/01/1994 Business incorporated 12/02/1994 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio Construction Industry Licensing Board - The Ohio Construction Industry Licensing Board (OCILB) licenses Commercial Contractors for the following trades: Electrical, HVAC, Hydronics, Plumbing, and Refrigeration.
6606 Tussing Rd, PO Box 4009, Reynoldsburg OH 43068
https://elicense4-secure.com.ohio.gov/Lookup/LicenseLookup.aspx
Phone Number: (614) 644-3493
dic.ocilb@com.stae.oh.us

Columbus Building & Development Services
757 Carolyn Ave, Columbus OH 43224
http://bzs.columbus.gov
Phone Number: (614) 645-7433

Type of Entity

Corporation

Business Management
Mr. Robert Lingo, President Ms. Joy Fauble, Service Ms. Ruth Lingo
Contact Information
Principal: Mr. Robert Lingo, President
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Commercial Air Conditioning Repair Heating Equipment & Systems Cleaning & Repair Ice Machine Repair Refrigeration Equipment - Commercial - Sales & Service Boilers - Repair & Cleaning Heating Contractors

Hours of Operation
M: 7:30 AM - 4:30 PM
T: 7:30 AM - 4:30 PM
W: 7:30 AM - 4:30 PM
Th: 7:30 AM - 4:30 PM
F: 7:30 AM - 4:30 PM
S: Closed
Su: Closed
H: Closed
The office is opened Monday through Friday, the service department is available 24 hrs 7 days a week.
Method(s) of Payment
Methods of Payment:
All Major Credit Cards
Cash
Personal, Business & Cashier Checks
Debit Card
Money Order
Alternate Business Names
Franklin Heating and Refrigeration, Inc.
Additional Information

According to information in our files, on January 8, 2001 Franklin Heating & Refrigeration Inc. purchased Central Ohio Comfort Corporation.


Customer Review Rating plus BBB Rating Summary

Franklin Heating & Refrigeration has received 4.4 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.