BBB Accredited Business sinceAdditional Locations
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This company provides diagnostic audiological testing and hearing aid care through doctors of audiology, clinical audiologists and hearing instrument specialists and specializes in the evaluation, preservation, and protection of hearing. The company sells, services, repairs and provides maintenance programs for digital and analog hearing aids and hearing aid devices. The company also provides hearing and hearing aid care in numerous retirement and assisted living communities.
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A BBB Accredited Business since
BBB has determined that Luebbe Hearing Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Luebbe Hearing Services, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Industry Ratings Comparison
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementDr. Mary Lou Luebbe-Gearhart, Owner Ms. Barbara Conley, Practice Manager
Hearing Aids & Assistive Devices Audiologists
Products & Services
Luebbe Hearing Services, Inc. sells the following brand(s): Most Major Brands
Luebbe Hearing Services, Inc. offers the following product(s): a. Audiology and Hearing Health Care Evaluations and Consultations, b. Video Otoscopic Ear Exams (to see inside your own ear), c. Gentle Ear Wax (Cerumen) Removal, d. Tinnitus (Ringing in the Ear) Evaluations, e. Cochlear Implant Candidacy Testing and Programming, f. Dizziness, Vertigo, Balance and Fall Prevention Solutions, g. Aural Rehabilitation and Training Programs, h. State-of-the-Art Digital Discreet Hearing Aids and Custom Ear Molds, i. Bluetooth and FM Technology, Remotes, Streaming Devices, and Smartphone Capabilities, j. Hearing Aid Repair for Most Models (Factory and In Offices), k. Hearing Aid Cleaning and Maintenance Accessories and Batteries, l. Custom Molded Hearing Protection for Work, Sports/Recreation, Hunting, Music, Swimming and Sleep, m. Musician Plugs and Personal In-Ear Monitors, n. Assistive Listening Devices, Telephone, and TV Amplifiers, o. Loop Systems for Worship, Theaters, Auditoriums and Schools, p. Employee and Industrial Hearing Conservation Programs, q. Long Term Care, Retirement Center and In-Home Services, r. Expert Public Speakers
Hours of Operation
|M||:||8:00 AM - 5:00 PM|
|T||:||8:00 AM - 5:00 PM|
|W||:||8:00 AM - 5:00 PM|
|Th||:||8:00 AM - 5:00 PM|
|F||:||8:00 AM - 5:00 PM|
|Other times by special appointment|
Method(s) of PaymentCash, Check, MasterCard, Visa, Discover, CareCredit (0% interest on 12-month financing plans and other financing terms available), Health Savings Accounts, Bureau of Workers' Compensation, and most major insurance companies accepted.
Refund and Exchange PolicyGenerous 75-day hearing aid trial assures patient and family satisfaction
Service AreaOffices located in Central Ohio: Columbus, Circleville, and Canal Winchester
Alternate Business NamesCircleville Luebbe Hearing Center Luebbe - Canal Winchester Hearing Luebbe Hearing Aid Centers, Inc.
In the case of healthcare providers, BBB cannot report and pursue complaints concerning the underlying competency of medical services, care and procedures. BBB can report and pursue general customer service and billing disputes that do not involve underlying competency issues. It has long been our BBB policy to refer inquiries and complaints about the underlying competency of medical services, care and procedures to the State Medical Board of Ohio, which may be contacted at 614-466-3934 or www.med.ohio.gov , or the Columbus Medical Association, which may be contacted at 614-240-7410 or www.cma-ohio.org .
Industry TipsHearing Aid - Questions Before You Buy - BBB Tips
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview