BBB Business Review

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BBB Accredited Business since

American Ear Hearing & Audiology Center LLC

Additional Locations

Phone: (740) 344-4412 Fax: (740) 364-0199 1950 Tamarack Rd, Newark, OH 43055 http://www.americanear.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Hearing Aid Devices
Hearing Tests


BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Ear Hearing & Audiology Center LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for American Ear Hearing & Audiology Center LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Ear Hearing & Audiology Center LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 30, 2007 Business started: 06/01/1992 in OH Business started locally: 06/01/1992 Business incorporated 05/01/2005 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Ohio State Medical Board
30 E Broad St Fl 3, Columbus OH 43215
http://www.med.ohio.gov/
Phone Number: (614) 466-3934

Type of Entity

Corporation

Business Management
Mr. Robert W. Petruso, Owner Ms. Delta L. Sirles, Marketing & Sales Operations Manager Mr. Scott Sirles, President
Contact Information
Customer Contact: Ms. Delta L. Sirles, Marketing & Sales Operations Manager
Business Category

Hearing Aids & Assistive Devices Audiologists

Products & Services

American Ear Hearing & Audiology Center LLC sells the following brand(s): Starkey

American Ear Hearing & Audiology Center LLC offers the following product(s): Ear molds, Hal-Hen Products, Hearing Aids

Method(s) of Payment
Credit Cards
Care Credit
Check
Alternate Business Names
American Ear Hearing & Audiology
Additional Information

In the case of healthcare providers, BBB cannot report and pursue complaints concerning the underlying competency of medical services, care and procedures. BBB can report and pursue general customer service and billing disputes that do not involve underlying competency issues. It has long been our BBB policy to refer inquiries and complaints about the underlying competency of medical services, care and procedures to the State Medical Board of Ohio, which may be contacted at 614-466-3934 or www.med.ohio.gov , or the Columbus Medical Association, which may be contacted at 614-240-7410 or www.cma-ohio.org .

Industry Tips
Hearing Aid - Questions Before You Buy - BBB Tips
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.