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This company offers Health and Fitness Centers

BBB Accreditation

A BBB Accredited Business since

BBB has determined that LA Fitness meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for LA Fitness. BBB Serving San Diego, Orange & Imperial Counties has the full report as that BBB handles all complaints for LA Fitness.

Additional Information

BBB file opened: May 14, 2007 Business started: 11/01/1984 in CA Business started locally: 10/26/2012
Business Management
Mr. Aylin Medina, Customer Service Contact Ms. Jill Greuling, VP of Operations
Contact Information
Principal: Mr. Aylin Medina, Customer Service Contact
Business Category

Health Clubs Exercise & Physical Fitness Programs Personal Trainers

Alternate Business Names
City Sports Pro Results
Industry Tips
Prepaid Entertainment Contract Act 0hio - BBB General Information

Additional Locations

  • 1800 Tanglewood Park Blvd

    Hilliard, OH 43026 (614) 850-8888

  • 2100 Polaris Pkwy

    Columbus, OH 43240 (614) 430-9210

  • 260 Graceland Blvd

    Columbus, OH 43214 (614) 310-0770

  • 3474 Sawmill Dr

    Powell, OH 43065 (614) 336-7774

  • 4178 Buckeye Pkwy

    Grove City, OH 43123 (614) 317-9961

  • 5750 Britton Pkwy

    Dublin, OH 43016 (614) 339-1343

  • 5959 N Hamilton Rd

    Columbus, OH 43230 (614) 476-4653

  • 6585 E Broad St

    Columbus, OH 43213 (614) 892-7092

  • 850 Goodale Blvd

    Columbus, OH 43212 (614) 643-0070


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on LA Fitness
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)