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21 Counties in Central Ohio

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This Business is not BBB accredited

2 Day Jump Start Speed Loss

Phone: (614) 847-0123 View Additional Phone Numbers 6287-B Busch Blvd., Columbus, OH 43229 View Additional Web Addresses

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Private fitness studio programs. 6-Week Makeover. 6-Week Bootcamp. VIP Training. Speedloss Diets Supplements. Protein Shakes. Protein Power Bread. Sauna Gear.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for 2 Day Jump Start Speed Loss include:

  • 19 complaints filed against business
  • Failure to respond to 7 complaints filed against business

Industry Ratings Comparison | Chart

Customer Complaints Summary Read complaint details

19 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 14
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 19

Additional Complaint Information

This company has a pattern of complaint. Specifically, complaints concern non-delivery of pre-paid merchandise, non-receipt of refunds, and the inability to reach the company to resolve complaints directly.

On November 17, 2014, BBB emailed Vertex Body Sciences, Inc. requesting their immediate attention in resolving the unanswered and unresolved complaints, as well as eliminating the pattern of complaint.

On November 17, 2014, Vertex Body Sciences, Inc replied stating:

“If a customer did not receive an order – we have used several different warehouses to help with large order fulfillment and if any orders come back to the warehouse as 
Undeliverable, damaged or address insufficient the customer will not receive their package and the first time we are hearing about the issue may be from them emailing us
And we are working to fix this technology issue of updating our system for all returns or address issues.

Pls have them direct all emails that are to be expedited to me directly at And I will handle their order from our corp. offices. We cannot offer any refunds for orders purchased thru deal-sites – but we can fulfill their order and make sure they get the item they purchased.”

BBB will monitor this company’s efforts, and this aspect of the Business Review will be updated once additional information becomes available.

Customer Reviews Summary Read customer reviews

4 Customer Reviews on 2 Day Jump Start Speed Loss
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 3
Total Customer Reviews 4

Additional Information

BBB file opened: April 19, 2012 Business started: 02/01/1993 in OH Business started locally: 02/01/1993 Business incorporated: 02/01/1993 in OH
Type of Entity


Business Management
Mr. Todd Williams, Founder/CEO Ms. Melinda Inks, Vice President
Contact Information
Customer Contact: Ms. Melinda Inks, Vice President
Principal: Mr. Todd Williams, Founder/CEO
Business Category

Health & Diet Products - Retail Exercise & Physical Fitness Programs

Alternate Business Names
Body by Todd Studio Cambridge Health Solutions Speedloss Vertex Body Sciences, Inc.
Additional Information

STUDIO POLICY By appointment only Members-only studio 24-hour cancellation policy applies to ALL programs

Additional Information

Body By Todd is a private fitness studio

Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

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Types of Complaints Handled by BBB

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BBB Complaint Process

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