BBB Business Review

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This business is not BBB accredited.

2 Day Jump Start Speed Loss

Phone: (614) 847-0123 View Additional Phone Numbers 6287B Busch Blvd, Columbus, OH 43229 http://jumpstartspeedloss.com/ View Additional Web Addresses


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Description

Private fitness studio programs. 6-Week Makeover. 6-Week Bootcamp. VIP Training. Speedloss Diets Supplements. Protein Shakes. Protein Power Bread. Sauna Gear.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for 2 Day Jump Start Speed Loss include:

  • 44 complaint(s) filed against business
  • Failure to respond to 25 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for 2 Day Jump Start Speed Loss include:

  • Length of time business has been operating

Industry Ratings Comparison | Chart


Customer Complaints Summary Read complaint details

44 complaints closed with BBB in last 3 years | 24 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 40
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 44

Additional Complaint Information

This company has a pattern of complaint. Specifically, complaints concern non-delivery of pre-paid merchandise, non-receipt of refunds, and the inability to reach the company to resolve complaints directly.

On November 17, 2014, BBB emailed Vertex Body Sciences, Inc. requesting their immediate attention in resolving the unanswered and unresolved complaints, as well as eliminating the pattern of complaint.

On November 17, 2014, Vertex Body Sciences, Inc replied stating:

“If a customer did not receive an order – we have used several different warehouses to help with large order fulfillment and if any orders come back to the warehouse as 
Undeliverable, damaged or address insufficient the customer will not receive their package and the first time we are hearing about the issue may be from them emailing us
And we are working to fix this technology issue of updating our system for all returns or address issues.

Pls have them direct all emails that are to be expedited to me directly at Melinda@vertexbsi.com And I will handle their order from our corp. offices. We cannot offer any refunds for orders purchased thru deal-sites – but we can fulfill their order and make sure they get the item they purchased.”

BBB will monitor this company’s efforts, and this aspect of the Business Review will be updated once additional information becomes available.

Customer Reviews Summary Read customer reviews

5 Customer Reviews on 2 Day Jump Start Speed Loss
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 5

Additional Information

BBB file opened: April 19, 2012 Business started: 02/01/1993 in OH Business started locally: 02/01/1993 Business incorporated 02/01/1993 in OH
Type of Entity

Corporation

Business Management
Melinda Inks, VICE PRESIDENT Mr. Todd Williams, Founder/CEO
Contact Information
Principal: Melinda Inks, VICE PRESIDENT
Principal: Mr. Todd Williams, Founder/CEO
Business Category

Health & Diet Products - Retail Exercise & Physical Fitness Programs

Method(s) of Payment
All Major Credit/Debit Cards and deal site coupons
Alternate Business Names
Body by Todd Studio Cambridge Health Solutions Speedloss Vertex Body Sciences, Inc.
Additional Information

STUDIO POLICY By appointment only Members-only studio 24-hour cancellation policy applies to ALL programs

Additional Information

Body By Todd is a private fitness studio


Customer Review Rating plus BBB Rating Summary

2 Day Jump Start Speed Loss has received 1 out of 5 stars based on 5 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.