BBB Business Review

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This business is not BBB accredited.

Columbus Laser Spa

Phone: (614) 591-0011 View Additional Phone Numbers 8729 Sancus Blvd, Columbus, OH 43240 View Additional Web Addresses

Click for BBB Rating on Columbus Laser Spa

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On March 1, 2016,  BBB Accreditation of Columbus Laser Spa / Premier Laser Spa of Columbus  was suspended due to the company’s corporate headquarters having an F rating with BBB Upstate New York as published in the public Business Review concerning the corporate headquarters and all corporately owned and operated locations available at this link

Reason for Suspension – failure by Columbus Laser Spa / Premier Laser Spa of Columbus  to meet and maintain the following BBB Accreditation Standard(s):

1. Build Trust

Establish and maintain a positive track record in the marketplace.

An accredited business or organization agrees to: 

D. Be free of an unsatisfactory rating and maintain at least a B rating at the accrediting BBB and the BBB where it is headquartered, if different. 

Columbus Laser Spa / Premier Laser Spa of Columbus  has until 03/15/16 to appeal this action.

The matter will be reviewed by the BBB’s Board of Directors at its next meetings currently scheduled March 18, 2016, and April 26, 2016.

A complete list of BBB Accreditation Standards may be viewed online at .

BBB Complaint Information

Find aggregate BBB complaint information for Columbus Laser Spa. BBB of Upstate New York has the full report as that BBB handles all complaints for Columbus Laser Spa.

Additional Information

BBB file opened: February 01, 2012 Business started: 11/01/2011 in OH Business started locally: 11/01/2011 Business incorporated 08/24/2011 in OH
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Ohio Board of Nursing
17 S High St Ste 400, Columbus OH 43215
Phone Number: (614) 466-3947

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Edward Naylon, Owner, Corporate Headquarters Mr. Chris Volgstadt, Clinic Director, Columbus Ohio
Contact Information
Principal: Mr. Edward Naylon, Owner, Corporate Headquarters
Principal: Mr. Chris Volgstadt, Clinic Director, Columbus Ohio
Business Category

Hair Removal - Laser & Electrolysis

Hours of Operation
M: 9:00 AM - 7:00 PM
T: 9:00 AM - 7:00 PM
W: 9:00 AM - 7:00 PM
Th: 9:00 AM - 7:00 PM
F: 9:00 AM - 3:00 PM
S: 9:00 AM - 1:00 PM
Su: Closed
Alternate Business Names
Premier Laser Spa Premier Laser Spa of Columbus
Industry Ratings Comparison Chart X
Same Relative Size   All Businesses
The information in the chart below represents an industry ratings comparison of businesses which are of the same relative size or for all businesses (see toggle). This is based on BBB's database of businesses located in 21 Counties in Central Ohio. Businesses may engage in more than one type of business.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.